Blog
Discover the latest Microsoft Dynamics, Business Central, SharePoint and Power Platform news and developments in our blog.
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Manufacturing is a competitive industry, so staying innovative and reactive to market changes requires more than having the best machinery and skilled labourers.
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CRM solutions can significantly improve and optimise sales efforts as organisations grow.
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For modern business, agility and quick decision-making are key to staying competitive.
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When it comes to scaling operations, organisations can quickly be blindsided by how much time human resource (HR) management can consume.
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Efficient document management is key to maintain organised processes and reduce duplication of efforts for organisations of all sizes.
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Microsoft launches its Generative AI solution for customer service
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Effectively managing projects of any size is a challenge if not tackled with the right tools.
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As of the 1st of October 2024, the Dynamics 365 pricing structure will be increased.
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Every organisation wants a secure finance system. But there are times – such as financial year end – when it can be beneficial to share access.
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Microsoft Dynamics 365 Customer Service has been recognised as a leader in The Forrester Wave: Customer Service Solutions, Q1 2024, for its capabilities to transform customer service operations.
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Microsoft has released an addition to Dynamics 365 Field Service licensing
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Staying competitive in the manufacturing industry requires quick adaptability and constant innovation.
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In a competitive marketplace, boosting your sales performance with the right tools and strategies can give your organisation an edge.
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Microsoft continues to drive development and innovation with its bi-yearly product and application updates.
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AI is a significant topic in modern business, emerging and expanding at a quicker rate than any other major topic in our recent history across the corporate landscape.
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Primarily known for its document management and intranet capabilities, SharePoint's capabilities are far more extensive.
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As we step into the new year, the technology that businesses can access continues to evolve and develop at a rapid pace.
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When striving for business excellence, there’s an inherent need for seamless integration between business systems.
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Organisations currently using Microsoft Dynamics Great Plains (GP) will know its pivotal role in their business operations.
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Struggling to work with patchy connectivity? Power Apps now has you covered.
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The migration of legacy Microsoft Enterprise Resource Planning (ERP) systems to the cloud is both a security safeguard and a future-proofing precaution.
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Microsoft's introduction of SharePoint Premium marks a revolutionary step, promising to be more than a simple upgrade; but a complete transformation of traditional content management approaches.
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For most manufacturers, Enterprise Resource Planning (ERP) software is not a new concept and solutions such as Navision have been at the heart of manufacturing operations for decades.
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As organisations become larger and internal communication surpasses the ability to shout the other side of the office, many organisations will look to deploying an intranet to fulfil this role.
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Employee engagement has become a key goal for modern organisations.
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In a fast-paced business environment, the ability to swiftly transform a mess of data into actionable business intelligence is a pivotal advantage.
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Your brand identity extends far beyond logos and taglines; it encapsulates all facets of your organisation's presence and interactions within your industry.
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The significance of data security can’t be overstated.
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Working efficiency and streamlined processes are the keys to success in modern business.
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The future of business is powered by advanced generative AI technologies.
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Power Platform is a game changer in terms of driving working efficiency.
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When it comes to business operations, data integrity and confidentiality is of paramount importance. And of all systems, your ERP system should be the most secure.
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In a competitive economy, data-driven decision-making has become more critical than ever.
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Microsoft Dynamics 365 Business Central has emerged as a game-changer for businesses looking to enhance and centralise operations management.
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Microsoft Dynamics 365 offers robust functionality for managing and analysing your business data.
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The Business Central 2023 Wave 2 Update Is Here
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Having a good Customer Relationship Management (CRM) system is crucial for a sales team to work well.
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Intranet home pages serve as a central hub for internal communications and operations.
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The construction sector is full of challenges that require sophisticated solutions. From project management to financial planning, the industry is complex and multifaceted.
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Do you need an MRP system or an ERP system?
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Organisations are continuously seeking solutions that align with their unique needs and growth aspirations.
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Productivity is a key driver of success. Organisations are constantly seeking ways to streamline processes, collaborate more effectively, and make more data-driven decisions.
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Modern organisations are submerged in data. Better analysis of this information can unearth game-changing insights.
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Business transformation is an intricate process, pivotal for organisations aspiring to evolve and stay relevant.
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Manufacturing companies are under constant pressure to optimise their operations.
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Microsoft Power Apps offers low-code solutions for designing and creating custom applications, supporting the automation of processes and the development of smarter working solutions.
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A well-known process among manufacturers, a just-in-time manufacturing approach can have significant cost benefits - but it's not without challenges.
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Making your organisation’s information readily available to stakeholders is vital.
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The Microsoft Dynamics 365 suite of applications is designed to cater to transform a wide range of business functions.
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Cloud Enterprise Resource Planning (ERP) software has emerged as a game-changer, empowering businesses to streamline operations, boost efficiency, and foster growth.
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Dynamics 365 Marketing and Dynamics 365 Customer Insights are becoming one.
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Microsoft has announced it will be transforming Power Platform by spearheading AI-powered no-code development.
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When it comes to digital transformation, effective collaboration and streamlined information management are critical for project success.
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As organisations strive to improve customer satisfaction and loyalty, Customer Relationship Management (CRM) systems have become an essential tool.
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Staying ahead of the competition requires more than just instinct and experience. The key to achieving and sustaining success lies in making informed decisions based on data-driven insights.
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SharePoint is a powerful application used to enhance various business processes such as internal and external collaboration, file storage and document management, workflow automation, project management and more.
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Microsoft’s Tech for Social Impact has shown its commitment to supporting nonprofit organisations worldwide by providing affordable and accessible technology solutions.
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Effective accounting and finance management is crucial for organisations of all sizes.
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Customer relationship management (CRM) is a critical component of most mature business operations. So its important to get the most from it.
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Choosing the right financial management software is crucial for the success and growth of any organisation.
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Organisations are progressively waking up to the need for, and power of, business intelligence - seeking ways to extract valuable insights from their data and turn them into actionable decisions.
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Holding your Microsoft licensing with your SharePoint, ERP or CRM partner can provide numerous advantages and significantly add value to your business operations.
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Understand the potential of Microsoft’s new Business Central licensing for wider business applications adoption.
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Comparing market-leading manufacturing enterprise resource planning (ERP) software platforms
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Cloud-based services make it easier than ever to implement an enterprise service management solution into your business.
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In the modern workplace, collaboration between internal and external users is a necessity.
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Copilot is an AI-powered virtual assistant that can suggest actions and give insights based on advanced data analysis and past activity.
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Dynamics CRM systems help to ultimately tighten and improve the customer experience as a whole.
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Microsoft Dynamics 365 Business Central is a powerful operations management software solution that can be used to support various industries, including the construction industry.
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A type of software designed to help organisations manage all aspects of their cases or projects more efficiently.
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How do you control who can access your Power Pages?
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Data quality refers to the state of qualitative or quantitative pieces of information.
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Rostering is a critical activity for organisations that need to organise staff or volunteers for shifts.
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Creating a CRM strategy that improves business operations requires a clear understanding of current organisational goals and objectives.
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Planning is important when it comes to intranets, as they can be completely individual to your organisation.
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The time has come for the first of the twice-yearly updates for Microsoft business applications in 2023.
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Customer relationship management software can make a significant contribution to organisational success, especially in the nonprofit sector.
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Sage 50 is a powerful piece of accounting software that helps small to medium-sized businesses control their finances, but many organisations outgrow its capabilities.
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An intranet is a private network within an organization that uses internet technologies to securely share information, data, and resources among employees
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Business Central delivers value for SMEs by fulfilling a wide range of operational functions: finance and accounting, sales management and project management to name but a few.
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Customer relationship management (CRM) is a critical area in most businesses, and many organisations choose an off-the-shelf solution.
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If using SharePoint to create content structure, it’s important to make the correct choice between using a document library or a folder to organise content.
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Field operations management is a complex and time-consuming area that can be streamlined with the use of field service management software.
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Using Business Central as medical ERP software provides benefits for the healthcare industry in many aspects of common operations.
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SharePoint 2013 is now thought of as Microsoft’s legacy solution, and as such, they’ve decided to end support.
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We explore how Dynamics 365 Sales and Marketing improves communication between sales and marketing teams to streamline operations.
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We've been accepted to the UK's Crown Commercial Services' supplier cloud and software framework.
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Dynamics NAV 2018 - the last version of Navision - leaves general support at the start of 2023.
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Finding a suitable software solution that manages various groups effectively can be difficult. Bespoke education CRM systems help to optimise this operation in a number of key ways.
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Express Design enables users to quickly get started with Power Apps by generating functional apps directly from image files.
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The key to increased lead generation is the improved identification/targeting of prospects by your sales team.
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Choosing the right ERP system can be a vital decision for your business' performance. We compare the pros and cons between NetSuite vs Business Central.
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How do you know when its time to undertake an accounting software migration?
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Construction companies operate with many moving parts. So the goal of installing a solution like Business Central is to make business operations simpler, more efficient and better aligned.
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Egnyte and Microsoft SharePoint are cloud-based tools for businesses looking to manage and share files and assets.
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When it comes to streamlining and scaling your marketing, email marketing automation is one of the first areas where organisations can drive results.
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In some corners of business, Microsoft SharePoint Online and Box are spoken about in the same breath. But this isn't completely accurate.
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Customer engagement is key to retention and driving repeat business.
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Implementing the right technology into your business is key to driving innovation, advancement and growth.
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Once referred to as ‘new media’, social media is now a crucial part of the marketing mix.
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QuickBooks and Dynamics 365 Business Central can both be used for business accounting.
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Intranets are internal networks principally designed for use by an organisation’s employees.
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Delivering smarter operations for telecoms systems
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Outlining the key elements to transforming field service management
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Understand more about Viva - Microsoft's employee experience and engagement platform
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Spreadsheets, such as Excel or Google Sheets, are central tools for business operations and administration. But they are not the place to run your sales pipeline.
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Persuading your business as to the benefits of improving your technology? Download our guide 'Adopting A CRM System: Creating A Business Case'
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The current competitive environment has organisations questioning the effectiveness of their business systems.
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Customer relationship management (CRM) systems are a staple software of sales and customer-focused activities. But they’re also an important tool for marketing.
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SharePoint Syntex is a new service that’s been made available as part of Microsoft 365.
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Bi-annual updates to Dynamics 365 will focus on Marketing, Sales and Customer Service fundamentals
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SharePoint offers a wide range of organisational benefits, from document management to internal communications.
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An important requirement of providing high-quality customer service is the effective management of caseloads. And this requires a case management system.
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When it comes to digital transformation and ERP adoption, “How much is this going to cost?” is a typical business question
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Microsoft SharePoint is a powerful tool that can sit centrally within many organisations’ operations as a store for files and data.
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As Microsoft advances with marketing automation, we compare Dynamics 365 Marketing vs HubSpot and which is right for your organisation.
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Good policy management is critical to any organisation.
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Microsoft is making major changes in its approach to its licensing.
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Developers of canvas apps in Microsoft Power Apps will soon be able to deploy their solutions as Android and iOS mobile apps.
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With home and hybrid working growing in popularity, organisations need better solutions. Here's how an intranet can support remote working
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How integrating your virtual events platform with your marketing CRM can deliver smarter working.
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A CRM system is central to your organisation’s operations. Or at least it should be...
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The Microsoft 365 suite of applications brings a range of benefits to business users. Discover how using SharePoint with Teams adds value to an organisation.
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Microsoft Teams has unlocked huge benefits for unified communication and remote working. Dataverse is set to take this further - with a new universe of opportunities.
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Find better ways to complete manual tasks with Power Automate.
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Improve understanding around financial data by using Microsoft Power BI and Sage 200 or 50.
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Microsoft Dynamics CRM has been deprecated for some time, replaced by Dynamics 365 Sales.
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Microsoft SharePoint is a multifaceted tool for business communication and collaboration.
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Microsoft Power Automate Desktop has been designed to increase productivity by automating repetitive tasks and is now available free.
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Not all Microsoft partners are created equally - and price should not be the deciding factor in your selection.
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To support sustainable growth, organisations need the right technology solutions in place.
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The introduction of Dynamics 365 Project Operations back in October 2020 was the beginning of the end for Project Service Automation
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Microsoft Dynamics 365 Sales is a must-have for businesses looking to increase sales conversions and improve customer management.
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Microsoft Dynamics 365 is constantly evolving, with new features being added
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Effective marketing relies on data. But marketers also have to be able to understand what they're seeing.
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Managing multiple projects simultaneously can quickly become challenging without the right tools, even for the most organised of us.
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Download our white paper on automating field service with Dynamics 365
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Understand the benefits of eforms as the first step in digitally transforming your processes.
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SharePoint Online is not only quick, compliant and reliable, but simple to use as well.
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Microsoft announces deeper integration between Dynamics 365 and Teams, further unifying and streamlining workflows.
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In the drive towards Industry 4.0 in your field service organisation, dynamic maintenance KPIs and business intelligence are a source of competitive advantage.
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Most organisations now make use of digital files such as images and video throughout their operations.
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Implementing a Customer Relationship Management (CRM) system is a vital step for any business aiming to enhance client relationships and streamline operations.
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Discover smart solutions to stay within your Dynamics 365 storage limits.
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Microsoft Teams usage has skyrocketed - if you haven't already implemented Microsoft's business collaboration tool, now is a great time.
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Your current CRM may well have been the right choice when you first started using it, but is it still fit for purpose?
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It's now easier to access Dynamics 365 Sales functionality on the go.
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Whether communicating with regular customers, subscribers or charity donors, there are a host of groups that require specialist engagement and membership management
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Organisations using now-outdated Microsoft Access solutions should investigate the alternatives available
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The number of cheap (and even free) SharePoint templates available online has been steadily growing.
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Previewed at Microsoft Ignite, Dynamics 365 Project Operations is designed to provide an overview of all the business areas that a project or service touches.
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Successfully adopting a CRM system is as much about your choice of CRM partner as your CRM technology.
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Technology can play a key part in growth, where the right solution at the right time can prove a business differentiator.
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Microsoft Dynamics 365 was born out of the benefits of cloud application technology.
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An inexpensive but effective solution for managing candidate applications at scale
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Discover about Standard Operating Procedures, their benefit for organisations and how they can be automated.
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New solution? Or just the new name for Common Data Service? We take a closer look.
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Business metrics, often referred to as key performance indicators (KPIs), are measures of growth.
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Download our guide on using SharePoint Online as a file server
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Recent Dynamics 365 Field Service solution included as official Microsoft Case Study
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Improve business cohesion and drive employee efficiency with a corporate intranet.
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Communication is at the heart of effective human resources.
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Automated, file-level protection of sensitive information with SharePoint Online
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It’s a core part of many of Microsoft’s cloud applications - but what actually is it?
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Effective from 1 April 2020, Power Apps licensing has been streamlined
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Microsoft is depreciating the Outlook COM Add-in in favour of Dynamics 365 App for Outlook.
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New solutions to support Dynamics 365 use on-the-go.
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SharePoint Classic is now undergoing major changes. This will now make it easier for you to post information and news and use it on mobile devices.
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Data plays a critical role in helping organisations to engage with their customers, make informed decisions and develop new products.
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For organisations looking to embrace digital transformation and enhance business intelligence, a visual analytics tool is a must.
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Microsoft’s bi-annual update brings a raft of new features to Power Platform applications.
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Microsoft combines the new Power Virtual Agents solution with its Dynamics 365 customer service application.
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Teamwork is a key part of business success. But there is only so much that can be done with a strong team spirit.
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Discover best practice for managing items within SharePoint
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An ERP system can be incredibly rewarding for an organisation in terms of improving operations and increasing revenues.
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Microsoft uses its Ignite conference in Orlando to expand the Power Platform family
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SharePoint Online is a web-based service that allows (at its most basic) for organisations to share, store, and manage data and applications.
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CRM systems have numerous benefits, particularly in terms of increasing sales, improving customer satisfaction and streamlining business operations.
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Discover how technology can play an important part in your organisation’s cohesion
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Microsoft UK CEO Cindy Rose leads the charge to get more companies utilising AI at Future Decoded.
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Microsoft SharePoint is a storage and collaboration applications used by organisations around the world.
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SharePoint has changed. Discover the modern Sharepoint experience and the new features it offers.
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When it comes to choosing a platform to assist with document storing and sharing, many organisations find themselves torn between SharePoint and OneDrive.
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Organisations should start planning to migrate away from SharePoint 2010
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Microsoft is changing how it packages – and prices – Dynamics 365 CRM and ERP licences.
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Born out of the aim to develop a Software-as-a-Service (SaaS) ERP system, Microsoft’s Business Central is proving the solution-of-choice for small and mid-sized organisations.
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Managers and business owners need ways to balance revenue streams from new customers and existing ones.
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Once upon a time, enterprise resource planning (ERP) solutions were the preserve of large organisations.
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Get to grips with the differences in Microsoft’s CRM platforms.
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A new report has detailed the extensive business benefits of a Dynamics field service solution.
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Microsoft Dynamics 365 and Salesforce are the two market-leading CRM solutions for modern businesses.
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Discover the numbers for how Dynamics 365 AI for Sales can benefit your organisation.
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There’s a new category for Microsoft existing products, and a hint that there’s more to come.
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Understand the costs that go into a Microsoft Dynamics 365 CRM or ERP project
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Microsoft has now ended sales of Dynamics NAV 2018 for new customers, while increasing it's promotion of Business Central.
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New Dynamics 365 functionality is now available across multiple modules
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During their growth, manufacturers can come to a point where they need smarter ways to keep control of their operations.
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Microsoft will role out a new model for Dynamics 365 cloud storage.
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On the CRM landscape, Zoho is growing popularity thanks to low pricing and out-of-the-box functionality for sales teams.
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If you’re planning to invest in a customer relationship management (CRM) system as a way of increasing efficiency and saving your business money, you’ll naturally want to be up and running quickly with your new solution.
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Looking to choose a new CRM solution, or planning on an upgrade?
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In what feels like the briefest of love affairs, Microsoft announces it will be ending service for it’s social media monitoring tool, Social Engagement.
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Here’s a highlight of the trends that organisations with – or are interested in - Microsoft Dynamics 365 can expect in 2019.
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Research has shown that a sales CRM system raises the productivity of a business by 15%.
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HMRC has transformed the way that tax administration is performed.
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New iterations of key Microsoft Dynamics solutions will embrace artificial intelligence (AI) to deliver even better results for businesses.
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Research has found that business spending on Microsoft Dynamics 365 delivers double the return on investment of the average CRM or ERP systems.
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Microsoft has announced a faster and cheaper way for charities and non-profit organisations to adopt Dynamics 365 and other Microsoft 365 solutions.
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Discover how a Dynamics 365 Business Central solution can handle your business' sales, planning, inventory, manufacturing and finances.
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Spending £50,000 on an ERP system could help generate a cost benefit of in excess of half a million pounds within 10 years. It may sound too good to be true, but we’ve done the maths…
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Too often, organisations choose to accept a sub-par experience from their ERP system.
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Microsoft had unveiled Dynamics 365 Layout, a VR planning tool for setting up your space for optimum usage.
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Discover Team Member licences and the benefits they offer Organisations using Dynamics 365.
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Read our guide on how to add Dynamics 365 to Outlook and start enjoying the benefits.
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Microsoft is changing the way that Dynamics 365 is updated.
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We outline Microsoft's new solution and experiment with its capabilities.
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Microsoft Dynamics 365 already integrates with a wide range of software and platforms. Now the new Dynamics 365 App allows for Dynamics and Outlook to work closer together.
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Microsoft Dynamics 365 is an attractive prospect for new users. But why upgrade to Dynamics 365 from an older version of Dynamics?
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Over half of Microsoft Dynamics NAV instances are now using unsupported versions of the software.
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Additional Dynamics 365 storage can be very expensive for organisations.
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This year Microsoft will launch the latest (and rumoured best) update to its market-leading business platform.
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When it comes to small business operations, a CRM system may not be the top of your list. Yet this may be short-term thinking.
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Microsoft has announced the upcoming launch of Dynamics 365 Business Central, a new offering designed to be an out-of-the-box Dynamics 365 solution for small and medium-sized organisations.
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