Previewed at Microsoft Ignite, Dynamics 365 Project Operations is designed to provide an overview of all the business areas that a project or service touches.

Project Operations will offer a means of connecting sales, resourcing, account management, project management, and accounts information from multiple streams of work simultaneously.

By providing information from all areas of a project, organisations can get the visibility needed to deliver their services to customers on-time and on-budget.

They can also draw lessons from their most successful projects, analyse data trends within Project Operations, then apply the results across their wider work.

project operations

Leading project management software

Microsoft of course has a strong track record of project management software. There is already Project Service Automation in the Dynamics 365 family, and Microsoft Project is a popular solution available with many Office 365 licences. Dynamics 365 Finance has also previously addressed some of the financial elements of project management, including costings and accounting.

Microsoft Dynamics 365 Project Operations will sit overarching for all of these areas, plus take on element of supply chain, field service and communication via Teams.

While this will eventually yield Project Service Automation redundant, Dynamics 365 Project Operations offers a much more complete solution. It should therefore be worth any eventual migration.

Third-party Integrations

Another key feature that has been promised is the ability to integrate with other software and platforms.

Many organisations evolve in a way that sees their marketing, sales, project management and finance systems evolve in siloed isolation. Project Operations promises to be able to bring data over from these disparate platforms together for the purposes of reporting and action.

project operations

This offers exciting potential for business process automation, whether that’s automatic billing as project milestones are met, or guidance for sales teams to ensure they don’t under-price projects.

Dynamics 365 Project Operations will be available from October. To discuss this or other project management solutions, please get in touch:

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