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Trust in a professionalproject manager to get the most from your Microsoft Dynamics 365 deployment.

Whether it’s a new project, an outsourced project that’s gone awry, or an in-house project that needs additional support, Akita can help bring your Microsoft Dynamics aims to fruition.

Get in touch to discuss Dynamics 365 project management requirements:

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Benefits Of A Microsoft Dynamics 365 Project Management Partner

It’s estimated that 1 in 5 CRM implementations fail. The state of failure ranges from total unsuccessful implementation, inability to integrate key programs, development costs far exceeding original estimates or ineffective user adoption.

Frequently, failure is the result of poor project management. Thus when undertaking a CRM or ERP implementation project, it’s both important and cost-effective to ensure you have the best possible management for your works. This is where our Dynamics project management services can assist.

Managing Your Microsoft Dynamics 365 Project

Whether it’s a new Dynamics 365 installation or additional silo development for an existing setup, an expert CRM project manager will deliver effective Microsoft Dynamics project oversight.

From initial consultancy to configuring additional integrations, our experience in implementing a wide range of Microsoft Dynamics 365 projects makes us a great partner for project management.

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Our Project Management Approach

Akita adopts Microsoft’s Sure Step methodology for development. Sure Step is a structured and adaptable framework designed to support the implementation of Business Central and all Dynamics 365 applications.

Sure Step breaks down the implementation process into clear, manageable stages, guiding projects from initiation through to post-deployment support. Its flexibility allows it to be tailored to meet the unique needs of any organisation, regardless of size or complexity.

Key Phases of the Sure Step Methodology:

Diagnostic Phase:
This involves gathering business requirements, assessing current systems, and engaging key stakeholders. The objective is to gain a comprehensive understanding of the organisation’s current state and to identify areas for improvement.

Analysis Phase:
In this phase, a detailed analysis of business requirements is conducted, leading to the creation of a tailored solution design. A project plan is developed, roles and responsibilities are defined, and a preliminary budget is established.

Design Phase:
The solution’s functional and technical design is finalised in this phase. This includes creating detailed documentation, developing a testing strategy, and identifying any customisation or integration needs.

Development Phase:
Here, the solution is configured and customised according to the design specifications. Testing is carried out to ensure the solution meets the defined business requirements and quality standards.

Deployment Phase:
The solution is deployed. This includes data migration, user acceptance testing, and training. The focus is on ensuring a smooth transition and readiness for go-live.

Operation Phase:
Post-deployment, the solution enters the operation phase, which involves ongoing support, maintenance, and optimisation. Continuous improvement is emphasised to ensure the solution remains aligned with business needs.

The Sure Step methodology provides a comprehensive framework to guide organisations through each stage of their Dynamics 365 implementation, ensuring a structured approach to achieving the right result.

Going live with Microsoft Dynamics 365

Finishing the development of a new Microsoft Dynamics instance is only the beginning for a project manager.

When you’re ready, Akita can ensure you’re comfortable using Microsoft Dynamics 365. This can include engagement and training with senior management, either to teach them how to get the information they want or to set up the automatic reports and data visualisations they require.

We can also run staff training sessions. Held either onsite or via video call, we can give employees the right level of knowledge and access required for staff roles.

Support Managed Service

Post-delivery, our service can continue to ensure success.

Our Dynamics 365 support services can provide banked time for use for break/fix issues. It can also be used to serve additional training requirements and answer ‘how-to’ questions.

And if you find your organisations using Microsoft Dynamics in ways you didn’t expect, time can also be used to tailor your CRM closer to your needs or to plan a fresh development

To discuss our support managed service or how we could help your Microsoft Dynamics 365 project run smoothly, please get in touch:

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