Microsoft Dynamics 365 Development Services
Discover our method for delivering projects on time and within budget every time
Dynamics 365 Deployment, Customisation And Integration
Every organisation has unique requirements from Dynamics 365.The platform delivers extensive functionality as standard — but most organisations need additional development to fully align it with their processes, integrations and operational objectives.
Akita Intelligent Solutions provides specialist development services across the full Dynamics 365 suite and Power Platform — from custom functionality and integrations to automation, reporting and AI-driven solutions — helping organisations extend the platform to meet their precise requirements.
Our consultants work across new implementations and established environments, delivering scalable solutions that improve operational efficiency, streamline processes and support sustainable growth.
For more about our Microsoft Dynamics 365 development services please get in touch:
Our Dynamics 365 Development Capabilities
Microsoft Dynamics 365 provides a powerful platform for managing sales, customer service, field operations, finance, and business processes. However, many organisations require additional development to align the platform with their unique requirements.
Whether you need custom workflows, extensions, Power Apps development, reporting enhancements, or complex integrations, our consultants and developers deliver solutions that maximise the value of your Dynamics 365 investment.
Akita Intelligent Solutions delivers development services across Dynamics 365 Sales, Customer Service, Field Service, Business Central and Power Platform. We help organisations extend functionality, automate processes, improve user experiences, and integrate Dynamics 365 with other business systems. Discover more below:
Dynamics 365 Business Central Development
Delivering Business Central with custom functionality, workflows, reports, integrations, and AL development. Our solutions help organisations streamline finance and operational processes:
Dynamics 365 Sales Development
Deploy and extend Dynamics 365 Sales with custom workflows, automation, reporting, and integrations that support your sales processes. We help organisations improve productivity, visibility, and customer engagement:
Dynamics 365 Customer Insight Development
Enhance customer engagement with customised customer journeys, segmentation, data unification, and marketing automation. We help organisations deliver more personalised experiences and gain deeper insight into customer behaviour:
Dynamics 365 Customer Service Development
Enhance customer service operations through customised case management, automation, portals, and AI capabilities. Our solutions help improve service efficiency and customer satisfaction:
Dynamics 365 Field Service Development
Optimise field operations with tailored scheduling, work order management, mobile solutions, and system integrations. We help organisations improve service delivery and engineer productivity:
Dynamics 365 Project Operations Development
Extend Project Operations with tailored project management, resource planning, time and expense management, reporting, and integrations. Our solutions help organisations improve project visibility, utilisation, and profitability:
Dynamics 365 Rescue Projects
Saving projects and recovering existing Dynamics 365 application deployments to ensure the ROI from solutions:
Power Platform Development
Build Power Apps, Power Automate workflows, Power BI reports, and Dataverse solutions that extend Dynamics 365. We help automate processes and unlock greater business insight.
Expert Dynamics 365 development company UK
What Can We Develop Within Dynamics 365?
We work with organisations to tailor Dynamics 365 around specific processes, users, and operational requirements:
- Custom Entities & Tables: Creating bespoke data structures to capture and manage information unique to your organisation, industry, or business processes.
- Forms &User Experiences: Designing intuitive forms, layouts, and user interfaces that simplify data entry, improve adoption, and increase productivity.
- Workflows & Automation: Automating repetitive tasks, approvals, notifications, and business processes using Dynamics 365 and Power Automate to reduce manual effort and improve consistency.
- Dashboards & Reporting: Developing customised dashboards, KPIs, and reports that provide real-time visibility into performance, operations, and business outcomes.
- AI &Copilot Solutions: Extend Dynamics 365 with Microsoft Copilot, AI-powered automation, intelligent insights, and custom agents built using Copilot Studio.
- Security & Permissions: Configuring role-based security, access controls, and permissions to ensure users have appropriate access while maintaining compliance and data protection.
Expert Dynamics 365 development company UK
Akita’s Dynamics 365 Development Process
From the outset of any CRM or ERP development project, we first take time to understand individual organisational needs and aspirations for the outcome of the implementation. This ensures we have a good idea of what the organisation wants to achieve with their new system, and in turn, makes it easier for us to help make that happen.
Function
Which areas of the organisation need to be addressed by the project?
New & Existing Data
What data will be imported? Where is it currently? What new data is required?
Entities & Reports
How will data be managed? What data needs to be easily accessible?
Documents
What documents, emails or files will be imported, and what permissions do they need to carry?
New Behaviours
Are new policies and procedures needed? If yes, training may also be required.
Case Studies
Discover more about some of our Dynamics 365 development proejcts:
Dynamics 365 Customer Service Deployment For Maintenance Company
Microsoft Dynamics 365 deployments for nationwide customer service delivery.
Dynamics 365 Sales Deployment For Not-For-Profit Media Organisation
Implementing Dynamics 365 to streamline sales:
Dynamics 365 For Telecoms And Connectivity Provider
Complete operational system transformation with Microsoft Dynamics 365:
Expert Dynamics 365 development company UK
Post-Development Support & Training
Included within our Dynamics 365 development services is hypercare, which ensures organisations get the most from their development project.
Our experts will train Dynamics 365 users to ensure they’re confident in using your solution, and have the right knowledge based on their role. We’ll also typically identify a ‘super user’ – someone with a natural flair for Dynamics 365 – and guide them to become the organisation’s own in-house ‘how to’ expert.
We also run senior management training and hypercare, including how to set up automatic reports and Power BI visualisations.
And with our ongoing Dynamics 365 support offering, there’s someone on-hand for additional technical and ‘how-to’ queries, as well as further development requests, with a guaranteed response time.
Why Work With Akita Intelligent Solutions?
Discover why organisations choose us for Dynamics 365
- Accredited Microsoft Expertise: Extensive experience across Dynamics 365, Business Central, Power Platform, Azure, and Microsoft Copilot.
- Business Applications Specialists: We combine technical expertise with a strong understanding of sales, service, finance, operations, and project management.
- UK-Based Consultants: Work directly with experienced UK-based consultants throughout your project and beyond.
- Industry Experience: Proven delivery across manufacturing, construction, professional services, facilities management, and other complex industries.
Dynamics 365 Development Services FAQ
What Can Be Customised Within Dynamics 365?
Microsoft Dynamics 365 can be customised extensively to support your organisation's specific processes and requirements. This includes custom entities and tables, forms, workflows, dashboards, reports, integrations, security models, automation, AI capabilities, and user experiences. The platform is designed to be flexible, allowing organisations to tailor functionality without compromising future scalability.
Do You Develop New Setups Or Build Out Additional Implementations For Existing Ones?
We cover all aspects of Microsoft Dynamics development, from brand-new CRM and ERP implementations to new module deployments and expansion work to existing setups. For more about the work we’ve undertaken please view our case studies:
Our WorkCan Dynamics 365 Be Integrated With Other Business Systems?
Yes. Dynamics 365 can be integrated with a wide range of applications including finance systems, ERP platforms, websites, e-commerce solutions, SharePoint, Microsoft 365, Power Platform, and third-party business applications. Our team develops secure integrations that improve data consistency and reduce manual administration.
Request An EstimateCan I Integrate Dynamics 365 With Other Systems Or Applications?
Yes. We offer a professional Dynamics 365 integrations service dedicated to seamlessly amalgamating both Microsoft and third-party applications and systems into your setup for added functionality.
IntegrationsCan You Improve An Existing Dynamics 365 Environment?
Absolutely. Many organisations engage us to optimise existing Dynamics 365 deployments. We can review your current environment, identify inefficiencies, improve user adoption, streamline processes, enhance reporting, and implement new functionality to help you achieve greater value from your investment.
Can You Take Over A Dynamics 365 Project From Another Partner?
Yes. We regularly work with organisations that require a new Dynamics 365 partner. Whether a project has stalled, failed to meet expectations, or simply requires additional expertise, our consultants can assess the current environment, resolve outstanding issues, and provide a clear roadmap for future development.
Do You Develop Power Platform Solutions Alongside Dynamics 365?
Yes. We help organisations leverage Microsoft Copilot, Copilot Studio, AI agents, and intelligent automation within Dynamics 365. This includes AI-powered workflows, customer service automation, sales assistance, reporting insights, and custom AI solutions designed around specific business processes.
Do You Develop Power Platform Solutions Alongside Dynamics 365?
Yes. Our development services extend across Power Apps, Power Automate, Power BI, Dataverse, and Power Pages. We help organisations build custom applications, automate workflows, create advanced reporting solutions, and extend the capabilities of Dynamics 365:
Microsoft Power Platform Services UK | Power Apps, BI & AutomateHow Long Do Dynamics 365 Development Projects Take?
This depends entirely on the nature of the project. Before completing any work, we discuss the possibilities with our clients and give them a basic timeline of certain activities' completion dates. Request a quote to start planning your project -
Request A Quote
Dynamics 365 development services UK
Book A Dynamics 365 Development Consultation
To discuss your Microsoft Dynamics 365 development requirements, please get in touch:
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