Microsoft Dynamics 365 Sales
Manage leads, monitor customer accounts and track sales pipelines with Dynamics 365 for sales teams
Simplify Sales & Increase Revenue With Microsoft Sales CRM Software From Akita
Microsoft Dynamics 365 Sales is Microsoft’s AI-powered CRM platform, helping organisations generate more leads, accelerate sales cycles and increase revenue through intelligent automation, Microsoft Copilot and real-time insights. As an experienced Dynamics 365 Sales partner, Akita helps organisations deploy solutions that deliver measurable commercial results.
Whether you’re replacing a legacy CRM or transforming your sales operations, we tailor Dynamics 365 Sales to your business through consultancy, implementation, integration, training and ongoing support. The result is improved pipeline visibility, more accurate forecasting, higher sales productivity and faster business growth.
Ready to explore Dynamics 365 Sales? Talk to our consultants today:
How Dynamics 365 Sales Drives Business Growth
Today’s sales teams need more than a CRM. They need intelligent tools that help prioritise opportunities, reduce administration and maximise selling time. Dynamics 365 Sales combines AI, automation and Microsoft Copilot to improve sales performance throughout the customer journey.
With AI-driven insights, intelligent lead prioritisation and automated workflows, Dynamics 365 Sales helps teams work more efficiently while delivering a better customer experience. Copilot prepares for meetings, drafts emails, summarises opportunities and recommends next best actions, enabling sales professionals to focus on building relationships and closing deals.
Organisations using Dynamics 365 Sales can:
- Generate and qualify more high-value leads
- Increase sales productivity through AI and automation
- Shorten sales cycles and improve forecasting accuracy
- Reduce manual administration and CRM data entry
- Deliver more personalised customer engagement
- Increase conversion rates and win more opportunities
- Make faster, data-driven sales decisions
- Scale sales operations more efficiently
Akita tailors Dynamics 365 Sales around your business processes, helping you achieve measurable improvements in productivity, revenue growth and customer engagement.
View more about adaptive selling with Dynamics 365:
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Features Of Microsoft Dynamics 365 For Sales
Dynamics 365 Sales assists teams to be more successful in the following key ways:
Manage leads & customer engagement
Automate and simplify lead and customer engagement, shortening the sales cycle. Dynamics 365 streamlines contact information and records, making it easier to quickly see key information and communications.
On-the-go functionality with the Dynamics 365 Sales app
Microsoft’s dedicated sales app allows salespeople to access and update information from Dynamics 365 on the go. This means your teams are always armed with the information they need and can respond to new requirements quickly.
Personalise communication
Track all aspects of customer communication, allowing your sales teams to better understand customer and prospect interests. Dynamics 365 connects intuitively with both Outlook and LinkedIn to keep track of company and contact updates, allowing you to further personalise communication. And with Sales Insights, you can even get AI-style intelligence about which leads should be prioritised based on buying signals in emails.
Track performance & pipeline
Dynamics 365 makes it easy to see both historic and real-time sales data, helping to predict upcoming sales trends and ensuring supply and resource levels. Data can also help sales managers to know which team members need their efforts focused upon, or which deals are most likely to convert. Microsoft Power BI can then be used to turn sales data into understandable graphs and visualisations.
Find out more with our video demo of Dynamics 365 for sales.
Do More For Less With Dynamics 365
Benefits Of Microsoft Dynamics 365 For Sales
Built For Purpose – A CRM specifically developed and tailored to the needs of sales teams.
- Efficient – Integrates with all the tools a modern sales force uses, including Linkedin and Outlook, for smarter working.
- Intelligent – Dynamics 365 Sales utilises AI to help predict when it’s best to engage with customers and prospects.
- Scalable – Used by SMBs through to enterprise organisations, Dynamics 365 scales with your success.
- Proven – Research shows Dynamics 365 Sales pays for itself, delivering a return of over £15 to for every £1 invested.
Need stats? See Forrester research below on the return on investment Dynamics 365 Sales delivers:
215 %
ROI On Dynamic 365 Sales
7 Months
Typical payback time for a Microsoft sales CRM
15 %
Increase in sales teams efficiency with Dynamics 365
Microsoft Sales CRM Solutions From £3,500
Get up and running with Microsoft Dynamics 365 Sales in as little as five days:
View MoreDynamics 365 Sales and Microsoft Copilot
Microsoft Copilot is transforming Dynamics 365 Sales from a traditional CRM into an AI-powered sales platform that helps teams work smarter, sell faster and make better decisions. By combining large language models with your organisation’s CRM data, emails, meetings and Microsoft 365 applications, Copilot delivers contextual assistance throughout the entire sales process.
Rather than spending valuable time updating records, researching customer information or preparing for meetings, sales teams receive AI-generated insights and recommendations directly within Dynamics 365 Sales. Copilot helps sellers focus on building relationships and progressing opportunities, while reducing the administrative burden that often limits productivity.
With Dynamics 365 Sales and Copilot, your organisation can:
- Prioritise the most promising leads using AI-driven insights
- Generate personalised sales emails and follow-up communications
- Prepare for customer meetings with summaries of previous interactions, opportunities and activities
- Summarise lengthy opportunity records and sales conversations in seconds
- Identify next best actions to keep deals moving through the pipeline
- Improve sales forecasting with AI-powered pipeline analysis
- Reduce manual CRM updates through intelligent automation
- Enable sales managers to identify risks, trends and coaching opportunities more quickly
As a Microsoft Solutions Partner, Akita helps organisations deploy Dynamics 365 Sales and Microsoft Copilot securely and effectively. From implementation and integration through to user adoption and governance, we ensure your sales teams can take full advantage of AI while maintaining the security, compliance and control your organisation requires.
Dynamics 365 Sales Partner UK
Why undertake Dynamics 365 Development With Akita?
With our depth of expertise and range of services, Akita can help deliver your long-term business transformation strategy
A sales CRM system is many organisations’ first venture into business applications. And our implementation approach ensures you get up and running promptly and to budget.
Once you’re comfortable, we can show you how to enhance your workflows with tools like Power Automate, and simplify your reporting with Power BI. And we can help you explore productivity-enhancing solutions such as Microsoft Viva Sales.
We also offer ongoing support to ensure your organisation gets the maximum return on its investment and can assist with the support of your wider business technology systems as well.
And when the time is right, we can provide insight into how wider Microsoft 365 and Dynamics applications might further enhance your operations and processes.
Our Implementation ApproachHow We Support Organisations With Dynamics 365 Sales
Packaged Dynamics 365 Sales From £3,500
Our fixed-price Dynamics 365 Sales implementation is designed to get you up and running with Dynamics 365 in as little as five days. With competitive Dynamics 365 Sales pricing, you can even spread the cost.
Read more about the deliverables:
More InfoDynamics 365 Sales Custom Development
Whether you've got complex sales CRM requirements, are looking to migrate to Dynamics 365 from another CRM system, or have 3rd party
integrations to consider, we'll be able to create a tailored plan for Dynamics 365 sales bespoke development.
Discuss Dynamics 365 for sales pricing with a consultant:
Contact UsDynamics 365 Sales Licensing
As a Microsoft partner, Akita can supply Dynamics 365 licensing at the same cost as buying direct from Microsoft. We can also work with organisations to find ways to save on their licensing.
Find out more info on our Dynamics 365 licensing offering:
LicensingDynamics 365 Sales Support
Ad hoc and ongoing support for Dynamics 365 Sales deployments
Sales CRM Migrations
Move an existing sales CRM into a new Dynamics 365 Sales environment
See how Dynamics 365 can transform your sales operations
Microsoft Dynamics 365 For Sales: Demo Video
See a QuickStart Sales CRM deployment and action and find out in 5 minutes whether Dynamics 365 Sales CRM solution is right for your organisation:
WatchDynamics 365 Sales Partner UK
Case Studies
Discover more about the Dynamics 365 Sales projects we’ve undertaken and wider integrations we’ve undertaken:
Salesforce to Dynamics 365 Sales Migration
Working with an infrastructure installation organisation, Akita Intelligent Solutions undertook a Salesforce to Dynamics 365 migration to support a business transformation programme.
Dynamics 365 Sales & Business Central Integration
Supporting a global manufacturer of vehicle safety equipment with a Microsoft sales CRM deployment and ERP integration.
Customer Ordering Portal With Dynamics 365 Sales and Power Apps Portals
Akita worked with a bespoke manufacturer on a self-service customer portal solution built with Power Apps and Dynamics 365 Sales that has simplified - and increased - sales.
Microsoft Dynamics 365 Sales FAQ
How does Dynamics 365 help manage the sales pipeline and forecasting?
Dynamics 365 CRM provides complete visibility of the sales pipeline, allowing teams to track every opportunity from initial enquiry through to closed deal. Interactive dashboards present real-time data on lead status, deal value, and sales performance, helping managers identify bottlenecks and prioritise high-value opportunities. Built-in forecasting tools also use historical and current data to create accurate revenue projections, empowering sales leaders to make data-driven decisions with confidence.
What automation capabilities exist within Dynamics 365 CRM?
MIcrosoft Dynamics 365 Sales includes powerful automation features that streamline repetitive tasks and improve responsiveness. Leads can be automatically routed to the right salesperson based on territory, product interest, or availability. Custom workflows trigger alerts and notifications for follow-ups, approvals, or approaching deadlines, ensuring opportunities never go cold. By reducing manual administration, automation allows sales teams to focus more time on nurturing relationships and closing deals.
Contact UsWhat role does AI play within Dynamics 365 Sales?
AI is central to enhancing productivity within Microsoft Dynamics 365. Through Sales Insights, users gain predictive lead and opportunity scoring, helping teams focus efforts where they’re most likely to succeed. Copilot provides AI-assisted writing and task management—drafting emails, summarising meetings, and surfacing contextual data to support customer conversations. Together, these tools bring intelligence directly into daily workflows, improving efficiency and decision-making across the sales process.
Contact UsCan Dynamics 365 CRM improve sales performance?
Absolutely. By unifying customer data, automating key processes, and applying AI-driven insights, Dynamics 365 CRM enables sales teams to operate with greater precision and agility. Managers gain clearer visibility into pipeline health and can forecast with increased accuracy, while frontline teams benefit from guided selling tools and actionable analytics. The result is stronger sales performance, more predictable revenue, and a more proactive, data-informed sales culture. Want to see how if can benefit you? Get in touch:
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Akita Intelligent Solutions
Expert Partner For Dynamics 365 Sales
With a 30-year heritage of digital success solutions, our consultants design, develop, manage and support Microsoft Dynamics setups for some of the leading organisations across the UK and internationally.
Our team of experts are experienced in Dynamics 365 Sales bespoke development that that transform organisational growth.
Their expertise is recognised not only by the customers we support but in Akita’s Microsoft Business Applications solution partner status.
To discuss Microsoft Sales CRM requirements, please get in touch:
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