ERP Rescue Services
Turn around your dysfunctional ERP system or wayward Business Central project with Akita
Up To 25% Of ERP Projects Fail: We’ll Make Your Microsoft ERP A Success Story
Your ERP project doesn’t have to become a failed investment. With the right expertise, many underperforming Microsoft Dynamics 365 ERP systems can be stabilised, optimised, and transformed into the business platform they were intended to be.
Our Microsoft Dynamics 365 ERP specialists work with organisations that need to recover struggling implementations, resolve technical challenges, and regain momentum. Whether your project has stalled, costs have escalated, or your solution isn’t delivering the expected business outcomes, we can identify the issues and provide a clear path forward.
From rescuing incomplete deployments to enhancing existing environments, our consultants have extensive experience helping organisations maximise the value of their ERP investment.
Speak to one of our consultants today to discuss your project and discover how we can help get it back on track:
Signs That Your ERP Project Needs Saving
Scope Creep: Frequent changes to the project’s scope without adjustments to timelines or budgets, suggesting a lack of clear initial vision and planning.
Delayed Milestones: Missing early project milestones can indicate planning, execution, or resource allocation issues that might derail the project timeline.
Inadequate Risk Management: Failure to identify, assess, and mitigate risks early in the project, leading to potential obstacles later on that could have been prevented.
Lack of Customisation Strategy: Without a clear plan for customisation, there’s a risk of developing a system that doesn’t fully meet the business’s specific needs and leaves no room for accommodating any evolving requirements.
Technical Debt Accumulation: Early compromises on system architecture or design that may solve short-term challenges but create long-term maintenance and scalability issues.
How Our ERP Rescue Services Work
We use the following approach to ERP rescue projects, consisting of 4 key areas. This is then tailored to your individual requirements in order to create a functional, well-received final solution.
1. Assessment
Our consultants perform a detailed assessment of your system or project in its current state to understand the key issues and build a report of what areas need improving. This includes a review of project approach and methodology, your internal workflows, goals for your ERP and wider plans for integration and roll-out.
2. Re-scoping
Based on what’s found, our experts will outline the problem areas in your current solution or project. We’ll then collaborate with you to re-scope and re-design your solution. Where practical, we’ll use as much of the original development as possible. In extreme cases, we may be required to start again from scratch, at which point we’ll be working at an accelerated rate to deliver your project as soon as possible.
3. Implementation
Once our plans are approved, we’ll begin development (or modification in the case of an existing system). We’ll work closely with you to ensure your solution meets project scope and stakeholder requirements. Once fully tested, we’ll ensure your new ERP solution is implemented seamlessly.
4. Post-Implementation Support & Training
We can also ensure user adoption, post-implementation. We’re able to deliver in-depth training for staff to ensure they’re confident using the new solution. We then offer ongoing support to assist with any future issues, ensuring you’re never left in the dark.
Signs That You Need To Rescue Your Current ERP System
Warning signs that your current Business Central ERP system may require intervention include experiencing a low user adoption rate, which suggests the solution does not align well with your employees’ workflows or expectations. This issue often goes hand in hand with encountering inaccurate data within the system, undermining operational efficiency and decision-making processes.
Limited mobile access can severely impact flexibility and productivity, especially if your team are mobile. Furthermore, an ERP system that integrates poorly with other business systems can lead to operational silos, disrupting workflow and data continuity across your organisation. The absence of sufficient customisation options further aggravates these challenges by preventing the ERP from adapting to your unique needs.
Another critical issue is sluggish system performance, which can delay processes and frustrate users. Coupled with this is the problem of inadequate reporting and analytics capabilities, essential for guiding strategic decisions and maintaining a competitive edge.
A lack of scalability points to the system’s inability to grow alongside your business, potentially hindering expansion and adaptation to market changes. These signs collectively suggest that your ERP system may need a comprehensive review and possibly a rescue strategy to realign it with your business objectives and operational requirements.
The Warning SignsAbout Akita’s Microsoft ERP Services
Consultancy
Work with a specialist Microsoft ERP consultant to get the most from your setup
Implementation
Professional implementation of your system to cause as little disruption as possible
Training
Ensure your staff know how to use your ERP investment to the best of its ability
Migrations
Get a seamless migration to Business Central with none of the stress and all the additional benefits
Support
Both ad hoc support and comprehensive support plans to keep your systems running optimally
Wider Microsoft 365 Development Capabilities
We’re a team of highly experienced Microsoft business application developers, and as such, we focus on enhancing project functionality with wider applications.
So as part of delivering ERP rescue services, we can also look at additional enhancements utilising the following:
Dynamics 365 Sales
Cloud-based sales CRM solution that allows users to manage enquiries at scale
View MoreDynamics 365 Marketing
Marketing automation software for managing prospects and campaigns with ease
View MoreSharePoint Online
A unified area for internal communication, data management and automation solutions
View MorePower BI
Advanced data visualisation tools to help turn raw data into actionable insights
View MorePower Apps
Customer applications built to cater to organisation-specific processes and reduce manual effort
View MoreERP Rescue FAQ
How do you rescue a failed Business Central implementation?
Every Business Central rescue project begins with a detailed assessment of your existing environment, project status, and business requirements. We identify the root causes behind the challenges, whether they relate to configuration, customisations, integrations, data quality, project management, or user adoption. From there, we develop a structured recovery plan that prioritises the most critical issues and helps you achieve the business outcomes originally intended.
Can you take over an existing Business Central project?
Yes. We regularly take over Business Central projects that have stalled or are no longer progressing as expected. Our consultants work closely with your internal teams to understand the current state of the implementation, review the work completed to date, and establish a clear plan to move the project forward with minimal disruption.
Can you rescue a Business Central implementation completed by another partner?
Absolutely. Many organisations approach Akita after their implementation has been completed but is failing to meet operational requirements. We can review the existing solution, identify areas for improvement, resolve technical and process issues, and optimise Business Central so it delivers greater value to your organisation.
Will I lose my existing Business Central data during a rescue project?
In most cases, no: Our aim is to protect your existing investment wherever possible. Before making any significant changes, we assess the quality and integrity of your data and ensure appropriate backups are in place. Where data issues exist, we work with you to cleanse and migrate information safely while maintaining business continuity.
Is it cheaper to rescue a Business Central implementation than start again?
In many cases, yes. A Business Central rescue can be significantly more cost-effective than replacing your existing implementation, particularly if much of the core configuration and data can be retained. Our consultants assess the current state of your system and recommend the most practical approach, ensuring you maximise your existing investment while avoiding unnecessary rework.
Can you replace our current Business Central support partner?
Yes. Organisations frequently switch to Akita when they need a more proactive, responsive, or experienced Business Central partner. We provide a structured handover process, reviewing your existing environment, customisations, integrations, and support requirements before taking over day-to-day management. Our goal is to ensure a seamless transition with minimal disruption while giving you confidence that your Business Central solution is in expert hands.
Why Choose Akita For Your ERP Rescue?
Recovering a struggling Business Central or wider Microsoft ERP project requires a partner that can quickly identify the underlying issues and deliver practical solutions that restore confidence and business value.
As a Microsoft Business Applications solution partner, Akita Intelligent Solutions has extensive experience implementing, supporting, and optimising Microsoft Dynamics 365 ERP solutions across manufacturing, construction, distribution, and professional services.
Our consultants combine technical expertise with a strong understanding of finance and operational processes to resolve challenges that extend beyond the technology.
Every ERP rescue begins with a structured assessment to identify technical, process, data, and user adoption issues. We then create a clear recovery roadmap with prioritised actions and measurable business outcomes.
Whether your project has stalled, exceeded budget, or your current Dynamics 365 partner is no longer meeting standards, we can help you regain control by:
- Recovering value from your ERP investment
- Optimising business processes
- Resolving technical, integration, and data issues
- Improving user adoption and system performance
- Creating a platform for future growth
Our focus is not simply fixing software, but delivering an ERP solution that supports your organisation and achieves the outcomes you originally set out to deliver.
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