Discover the latest Microsoft Dynamics, SharePoint and Power Platform news and developments in our blog
Discover the key new features coming to Microsoft Dynamics 365
Microsoft Dynamics CRM has been deprecated for some time, replaced by Dynamics 365 Sales.
Not all Microsoft partners are created equally - and price should not be the deciding factor in your selection.
The introduction of Dynamics 365 Project Operations spells the end of Project Service Automation
Microsoft Dynamics 365 Sales is a must-have for businesses looking to increase sales conversions and improve customer management.
Microsoft Dynamics 365 is constantly evolving, with new features being added
Download our white paper on automating field service with Dynamics 365
Important changes are coming to Microsoft Dynamics 365
Microsoft announces deeper integration between Dynamics 365 and Teams, further unifying and streamlining workflows.
In the drive towards Industry 4.0 in your field service organisation, dynamic maintenance KPIs and business intelligence are a source of competitive advantage.
Poor user adoption is one of the main reasons why CRM projects don't deliver expected results.
Discover smart solutions to stay within your Dynamics 365 storage limits.
Discover the latest new features and updates for Dynamics 365 and Power Platform for H1 2021.
Your current CRM may well have been the right choice when you first started using it, but is it still fit for purpose? Here are five signs that it might be time to investigate an alternative CRM for your business.
It's now easier to access Dynamics 365 Sales functionality on the go.
Whether communicating with regular customers, subscribers or charity donors, there are a host of groups that require specialist engagement and membership management
The intelligent search experience will make searching Dynamics 365 smarter
A customer portal is a secure solution for interacting with customers.
Organisations using now-outdated Microsoft Access solutions should investigate the alternatives available
Microsoft’s Ignite conference may have been virtual this year, but product news still came thick and fast.
Previewed at Microsoft Ignite, Dynamics 365 Project Operations is designed to provide an overview of all the business areas that a project or service touches.
Successfully adopting a CRM system is as much about your choice of CRM partner as your CRM technology.
Microsoft Dynamics 365 was born out of the benefits of cloud application technology.
Discover about Standard Operating Procedures, their benefit for organisations and how they can be automated.
New solution? Or just the new name for Common Data Service? We take a closer look.
Here are the new features we’re most excited about for Dynamics 365 and Power Platform
Recent Dynamics 365 Field Service solution included as official Microsoft Case Study
Deliver more effective field service solutions using the width of Microsoft’s applications
Software changes will require some organisations using Click Dimensions and on-premise versions of Microsoft Dynamics to perform updates.
Microsoft is depreciating the Outlook COM Add-in in favour of Dynamics 365 App for Outlook.
Responding to COVID-19, Microsoft is to give more time for organisations to get ready for changes
Based on the current situation, the team at Akita Intelligent Solutions wanted to outline how we are addressing Coronavirus (COVID-19) in terms of service delivery.
New solutions to support Dynamics 365 use on-the-go.
Licensing enforcement to ‘help’ users align with the Team Member license restrictions.
The new applications are part of a raft of new Dynamics 365 developments.
Microsoft combines the new Power Virtual Agents solution with its Dynamics 365 customer service application.
Microsoft to force Dynamics 365 admins’ hands with Unified Interface updates.
Enterprise Resource Planning (ERP) software helps in boosting the operational sectors by handling transactional activities such as warehousing, accounting, and customer service.
An ERP system can be incredibly rewarding for an organisation in terms of improving operations and increasing revenues.
CRM systems have numerous benefits, particularly in terms of increasing sales, improving customer satisfaction and streamlining business operations.
Microsoft UK CEO Cindy Rose leads the charge to get more companies utilising AI at Future Decoded.
Check out the latest features for Dynamics 365 coming soon
Microsoft is changing how it packages – and prices – Dynamics 365 CRM and ERP licences.
Born out of the aim to develop a Software-as-a-Service (SaaS) ERP system, Microsoft’s Business Central is proving the solution-of-choice for small and mid-sized organisations.
Managers and business owners need ways to balance revenue streams from new customers and existing ones.
The Unified Interface is a new development for Dynamics 365.
Once upon a time, enterprise resource planning (ERP) solutions were the preserve of large organisations.
Get to grips with the differences in Microsoft’s CRM platforms.
A new report has detailed the extensive business benefits of a Dynamics field service solution.
This long overdue feature will help make more of the quote functionality.
Microsoft Dynamics 365 and Salesforce are the two market-leading CRM solutions for modern businesses.
Discover the numbers for how Dynamics 365 AI for Sales can benefit your organisation.
The announcement of Dynamics 365 Virtual Agent for Customer Service holds great potential for automating customer services.
Understand the costs that go into a Microsoft Dynamics 365 CRM or ERP project
Microsoft has now ended sales of Dynamics NAV 2018 for new customers, while increasing it's promotion of Business Central.
New Dynamics 365 functionality is now available across multiple modules
During their growth, manufacturers can come to a point where they need smarter ways to keep control of their operations.
Microsoft will role out a new model for Dynamics 365 cloud storage.
On the CRM landscape, Zoho is growing popularity thanks to low pricing and out-of-the-box functionality for sales teams.
If you’re planning to invest in a customer relationship management (CRM) system as a way of increasing efficiency and saving your business money, you’ll naturally want to be up and running quickly with your new solution.
Looking to choose a new CRM solution, or planning on an upgrade?
Spanning more than 350 pages, there’s a huge number of new features and changes to digest within the Dynamics 365 April 2019 update release notes. We’ve produced a high-level overview of some of the most significant.
In what feels like the briefest of love affairs, Microsoft announces it will be ending service for it’s social media monitoring tool, Social Engagement.
Here’s a highlight of the trends that organisations with – or are interested in - Microsoft Dynamics 365 can expect in 2019.
Research has shown that a CRM system raises the productivity of a business by 15%.
As of April 2019, HMRC will be transforming the way that tax administration is performed.
New iterations of key Microsoft Dynamics solutions will embrace artificial intelligence (AI) to deliver even better results for businesses.
Research has found that business spending on Microsoft Dynamics 365 delivers double the return on investment of the average CRM or ERP systems.
Microsoft has announced a faster and cheaper way for charities and non-profit organisations to adopt Dynamics 365 and other Microsoft 365 solutions.
Discover how a Dynamics 365 Business Central or NAV solution can handle your business' sales, planning, inventory, manufacturing and finances.
Spending £50,000 on an ERP system could help generate a cost benefit of in excess of half a million pounds within 10 years. It may sound too good to be true, but we’ve done the maths…
Too often, organisations choose to accept a sub-par experience from their ERP system.
Microsoft had unveiled Dynamics 365 Layout, a VR planning tool for setting up your space for optimum usage.
Discover Team Member licences and the benefits they offer Organisations using Dynamics 365.
Read our guide on how to add Dynamics 365 to Outlook and start enjoying the benefits.
An updated on-premise option will soon be available for Microsoft Dynamics 365 for organisations that would rather host their installations locally.
Continuing our overview of the Dynamics 365 October update, we look at updates coming to Dynamics 365 Business Central.
Following on from our overview of the Dynamics 365 October update, we now breakdown some of the key updates for marketers:
Akita’s Microsoft Dynamics 365 Business Central services are now available directly from Microsoft AppSource.
Microsoft is changing the way that Dynamics 365 is updated.
Microsoft has announced details of its Dynamics 365 October release.
Discover Social Engagement - Microsoft's social listening tool.
We explain the benefits of CRM systems in a series of interesting and surprising statistics
Microsoft Dynamics 365 already integrates with a wide range of software and platforms. Now the new Dynamics 365 App allows for Dynamics and Outlook to work closer together.
Microsoft Dynamics 365 is an attractive prospect for new users. But why upgrade to Dynamics 365 from an older version of Dynamics?
Over half of Microsoft Dynamics NAV customers are now using unsupported versions of the software.
Additional Dynamics 365 storage can be very expensive for organisations.
This year Microsoft will launch the latest (and rumoured best) update to its market-leading business platform.
When it comes to small business operations, a CRM system may not be the top of your list. Yet this may be short-term thinking.
Microsoft has announced the upcoming launch of Dynamics 365 Business Central, a new offering designed to be an out-of-the-box Dynamics 365 solution for small and medium-sized organisations.
Take a free trial of Microsoft Dynamics 365 and see how it can benefit your organisation.
Starting your free trial is quick and easy, simply click on the link and you will be guided through the process.