Blog
Discover the latest Microsoft Dynamics, Business Central, SharePoint and Power Platform news and developments in our blog.

Benefits Of A Microsoft Dynamics GP To Business Central Migration
Organisations currently using Microsoft Dynamics Great Plains (GP) will know its pivotal role in their business operations.

How Can The Bridge To The Cloud 2 Promotion Support Your Dynamics Nav Migration
The migration of legacy Microsoft Enterprise Resource Planning (ERP) systems to the cloud is both a security safeguard and a future-proofing precaution.

Benefits Of Cloud-Based Manufacturing ERP Software
For most manufacturers, Enterprise Resource Planning (ERP) software is not a new concept and solutions such as Navision have been at the heart of manufacturing operations for decades.

Generative AI And Dynamics 365 Release Wave 2
The future of business is powered by advanced generative AI technologies.

Data Security with Business Central: Safeguarding Your Critical Information
When it comes to business operations, data integrity and confidentiality is of paramount importance. And of all systems, your ERP system should be the most secure.

How Can Dynamics 365 Enhance Data-Driven Decision-Making?
In a competitive economy, data-driven decision-making has become more critical than ever.

Benefits Of Business Central for Operations Management
Microsoft Dynamics 365 Business Central has emerged as a game-changer for businesses looking to enhance and centralise operations management.

Three Months Free Support With A Microsoft ERP & CRM System Booked Before 2024
Sign off on a new Microsoft ERP and CRM solution with Akita before 2024 and receive three months of expert support for free.

Understanding The Different Types Of Reporting In Dynamics 365
Microsoft Dynamics 365 offers robust functionality for managing and analysing your business data.

What’s New In Business Central Wave 2 2023
The Business Central 2023 Wave 2 Update Is Here

Benefits Of Business Central As Your Sales CRM System
Having a good Customer Relationship Management (CRM) system is crucial for a sales team to work well.

Utilising Business Central Contractor Software In Construction
The construction sector is full of challenges that require sophisticated solutions. From project management to financial planning, the industry is complex and multifaceted.

How To Choose An MRP Or ERP System For Your Organisation
Do you need an MRP system or an ERP system?

Undertaking A Salesforce To Dynamics 365 Sales Migration
Organisations are continuously seeking solutions that align with their unique needs and growth aspirations.

What Are The Different Types of Business Transformation?
Business transformation is an intricate process, pivotal for organisations aspiring to evolve and stay relevant.

Streamlining Manufacturing With Business Central BOM Functionality
Manufacturing companies are under constant pressure to optimise their operations.

Supporting Just-In-Time Manufacturing (JIT) With Business Central
A well-known process among manufacturers, a just-in-time manufacturing approach can have significant cost benefits - but it's not without challenges.

Benefits of Integrating Dynamics 365 Field Service With Business Central
The Microsoft Dynamics 365 suite of applications is designed to cater to transform a wide range of business functions.

Forbes’ Best Cloud ERP Software: Business Central
Cloud Enterprise Resource Planning (ERP) software has emerged as a game-changer, empowering businesses to streamline operations, boost efficiency, and foster growth.

Dynamics 365 Customer Insights And Marketing To Be Combined Into A Single Product
Dynamics 365 Marketing and Dynamics 365 Customer Insights are becoming one.

Five Ways A CRM System Can Help Improve Customer Satisfaction
As organisations strive to improve customer satisfaction and loyalty, Customer Relationship Management (CRM) systems have become an essential tool.

Improving Business Intelligence: Harnessing The Power Of Data
Staying ahead of the competition requires more than just instinct and experience. The key to achieving and sustaining success lies in making informed decisions based on data-driven insights.

Free CRM Licences For Nonprofits With The Microsoft Dynamics 365 Sales Enterprise Grant
Microsoft’s Tech for Social Impact has shown its commitment to supporting nonprofit organisations worldwide by providing affordable and accessible technology solutions.

Business Central vs Sage 50: Comparing Accounting & Finance Features
Effective accounting and finance management is crucial for organisations of all sizes.

What Are The Benefits Of CRM Consultancy
Customer relationship management (CRM) is a critical component of most mature business operations. So its important to get the most from it.

Business Central vs QuickBooks: Choosing A Finance Management Solution For Your Organisation
Choosing the right financial management software is crucial for the success and growth of any organisation.

What’s The Value Of Holding Your Microsoft Licensing with Your Business Applications Partner
Holding your Microsoft licensing with your SharePoint, ERP or CRM partner can provide numerous advantages and significantly add value to your business operations.

Business Central Attach Licences: Add Dynamics 365 Sales & Customer Service For Less
Understand the potential of Microsoft’s new Business Central licensing for wider business applications adoption.

Business Central vs Syspro: Manufacturing ERP Software Comparison
Comparing market-leading manufacturing enterprise resource planning (ERP) software platforms

Understanding Dynamics 365 Field Service Inspections
Cloud-based services make it easier than ever to implement an enterprise service management solution into your business.

Benefits Of Dynamics 365 Copilot
Copilot is an AI-powered virtual assistant that can suggest actions and give insights based on advanced data analysis and past activity.

Benefits Of A Microsoft Dynamics 365 Ticketing System
Dynamics CRM systems help to ultimately tighten and improve the customer experience as a whole.

How To Manage the Construction Industry Scheme (CIS) With Business Central
Microsoft Dynamics 365 Business Central is a powerful operations management software solution that can be used to support various industries, including the construction industry.

Benefits Of Using Case Management Software
A type of software designed to help organisations manage all aspects of their cases or projects more efficiently.

Benefits Of Using Digital Rostering Software
Rostering is a critical activity for organisations that need to organise staff or volunteers for shifts.

Five Steps To Developing A CRM Strategy
Creating a CRM strategy that improves business operations requires a clear understanding of current organisational goals and objectives.

Wave 1 2023: The latest Dynamics 365 & Power Platform Updates
The time has come for the first of the twice-yearly updates for Microsoft business applications in 2023.

Key Features Of A CRM For Nonprofits
Customer relationship management software can make a significant contribution to organisational success, especially in the nonprofit sector.

5 Signs That Your Business Has Outgrown Sage 50
Sage 50 is a powerful piece of accounting software that helps small to medium-sized businesses control their finances, but many organisations outgrow its capabilities.

What Are The Benefits Of Inventory Management In Business Central?
Business Central delivers value for SMEs by fulfilling a wide range of operational functions: finance and accounting, sales management and project management to name but a few.

What Is The Value Of A Bespoke CRM Solution?
Customer relationship management (CRM) is a critical area in most businesses, and many organisations choose an off-the-shelf solution.

Dynamics 365 Field Service vs simPRO: What Should You Consider?
Field operations management is a complex and time-consuming area that can be streamlined with the use of field service management software.

Using Microsoft Business Central As A Medical ERP System
Using Business Central as medical ERP software provides benefits for the healthcare industry in many aspects of common operations.

Akita Intelligent Solutions Selected For G-Cloud 13
We've been accepted to the UK's Crown Commercial Services' supplier cloud and software framework.

End Of Support For Dynamics NAV 2018
Dynamics NAV 2018 - the last version of Navision - leaves general support at the start of 2023.

Benefits Of A CRM System For Education
Finding a suitable software solution that manages various groups effectively can be difficult. Bespoke education CRM systems help to optimise this operation in a number of key ways.

Integrating Sales Navigator with Dynamics 365 Sales
The key to increased lead generation is the improved identification/targeting of prospects by your sales team.

NetSuite vs Business Central: Choosing The Right ERP Software For You
Choosing the right ERP system can be a vital decision for your business' performance. We compare the pros and cons between NetSuite vs Business Central.

Five Reasons To Consider An Accounting Software Migration
How do you know when its time to undertake an accounting software migration?

Benefits Of Business Central For Construction Companies
Construction companies operate with many moving parts. So the goal of installing a solution like Business Central is to make business operations simpler, more efficient and better aligned.

Mailchimp vs Dynamics 365 Marketing For Email Marketing Automation
When it comes to streamlining and scaling your marketing, email marketing automation is one of the first areas where organisations can drive results.

Five Reasons To Choose Business Central As Your ERP System
Implementing the right technology into your business is key to driving innovation, advancement and growth.

Hootsuite VS Dynamics 365 Marketing: What’s Better For Social Media Marketing?
Once referred to as ‘new media’, social media is now a crucial part of the marketing mix.

Should I Migrate From QuickBooks To Business Central?
QuickBooks and Dynamics 365 Business Central can both be used for business accounting.

What Is Dynamics 365 Telecommunications Accelerator?
Delivering smarter operations for telecoms systems

Five Elements To Successful Field Service Transformation
Outlining the key elements to transforming field service management

Benefits Of Moving From Spreadsheets To Dynamics 365 For Sales Management
Spreadsheets, such as Excel or Google Sheets, are central tools for business operations and administration. But they are not the place to run your sales pipeline.

Adopting A CRM System: Creating A Business Case Guide
Persuading your business as to the benefits of improving your technology? Download our guide 'Adopting A CRM System: Creating A Business Case'

Benefits Of Migrating From Sage To Business Central
The current competitive environment has organisations questioning the effectiveness of their business systems.

Benefits Of A Marketing CRM System vs Automation
Customer relationship management (CRM) systems are a staple software of sales and customer-focused activities. But they’re also an important tool for marketing.

Microsoft Dynamics 365 2022 Release Wave 1 Updates Announced
Bi-annual updates to Dynamics 365 will focus on Marketing, Sales and Customer Service fundamentals

Benefits Of Microsoft Dynamics 365 For Case Management
An important requirement of providing high-quality customer service is the effective management of caseloads. And this requires a case management system.

How Much Does It Cost To Implement An ERP System?
When it comes to digital transformation and ERP adoption, “How much is this going to cost?” is a typical business question

Dynamics 365 Marketing Vs HubSpot: Which Is Right For Your Marketing Operations?
As Microsoft advances with marketing automation, we compare Dynamics 365 Marketing vs HubSpot and which is right for your organisation.

Microsoft’s New Commerce Experience Introduces Licensing And Pricing Changes
Microsoft is making major changes in its approach to its licensing.

Enhancing Dynamics 365 Marketing With Teams Webinars
How integrating your virtual events platform with your marketing CRM can deliver smarter working.

Five Signs Its Time To Change CRM System
A CRM system is central to your organisation’s operations. Or at least it should be...

Dynamics CRM vs Dynamics 365 Sales: A Feature Comparison
Microsoft Dynamics CRM has been deprecated for some time, replaced by Dynamics 365 Sales.

How to find a Microsoft partner for your organisation?
Not all Microsoft partners are created equally - and price should not be the deciding factor in your selection.

Dynamics 365 Project Service Automation End Of Life
The introduction of Dynamics 365 Project Operations spells the end of Project Service Automation

Understanding Dynamics 365 Sales Editions: Enterprise vs. Professional
Microsoft Dynamics 365 Sales is a must-have for businesses looking to increase sales conversions and improve customer management.

Important Dynamics 365 Customer Service Depreciations
Microsoft Dynamics 365 is constantly evolving, with new features being added

Automating Field Service Guide
Download our white paper on automating field service with Dynamics 365

Microsoft Announces Deeper Dynamics 365 And Teams Integration
Microsoft announces deeper integration between Dynamics 365 and Teams, further unifying and streamlining workflows.

How To Improve Maintenance KPIs With Field Service Software
In the drive towards Industry 4.0 in your field service organisation, dynamic maintenance KPIs and business intelligence are a source of competitive advantage.

10 Tips For Boosting CRM User Adoption
Implementing a Customer Relationship Management (CRM) system is a vital step for any business aiming to enhance client relationships and streamline operations.

How to save money on Microsoft Dynamics data storage
Discover smart solutions to stay within your Dynamics 365 storage limits.

5 Signs It’s Time For A New CRM
Your current CRM may well have been the right choice when you first started using it, but is it still fit for purpose?

Microsoft launches Dynamics 365 Sales mobile app
It's now easier to access Dynamics 365 Sales functionality on the go.

Benefits Of A Membership CRM System
Whether communicating with regular customers, subscribers or charity donors, there are a host of groups that require specialist engagement and membership management

Replacing Microsoft Access Databases
Organisations using now-outdated Microsoft Access solutions should investigate the alternatives available

Dynamics 365 Project Operations Features Announced
Previewed at Microsoft Ignite, Dynamics 365 Project Operations is designed to provide an overview of all the business areas that a project or service touches.

Choosing a CRM partner
Successfully adopting a CRM system is as much about your choice of CRM partner as your CRM technology.

Dynamics 365 on premise or cloud hosted: Which is better for your organisation?
Microsoft Dynamics 365 was born out of the benefits of cloud application technology.

What is a Standard Operating Procedure (SOP) system?
Discover about Standard Operating Procedures, their benefit for organisations and how they can be automated.

Microsoft Introduces Dataflex: A New Low-Code Platform
New solution? Or just the new name for Common Data Service? We take a closer look.

Akita Dynamics 365 Project Recognised With Microsoft Case Study
Recent Dynamics 365 Field Service solution included as official Microsoft Case Study

Important changes to Dynamics 365 for Outlook integration
Microsoft is depreciating the Outlook COM Add-in in favour of Dynamics 365 App for Outlook.

About Team Member Apps for Dynamics 365
New solutions to support Dynamics 365 use on-the-go.

Virtual Agent for Customer Service Now Available For Dynamics 365
Microsoft combines the new Power Virtual Agents solution with its Dynamics 365 customer service application.

How To Master An ERP Implementation
An ERP system can be incredibly rewarding for an organisation in terms of improving operations and increasing revenues.

Creating A CRM Implementation Plan
CRM systems have numerous benefits, particularly in terms of increasing sales, improving customer satisfaction and streamlining business operations.

AI Now A Key Business Differentiator, Microsoft Research Finds
Microsoft UK CEO Cindy Rose leads the charge to get more companies utilising AI at Future Decoded.

Changes to Dynamics 365 Licensing
Microsoft is changing how it packages – and prices – Dynamics 365 CRM and ERP licences.

Five Reasons To Use Business Central Over Dynamics NAV
Born out of the aim to develop a Software-as-a-Service (SaaS) ERP system, Microsoft’s Business Central is proving the solution-of-choice for small and mid-sized organisations.

4 Ways To Increase Customer Retention With A CRM System
Managers and business owners need ways to balance revenue streams from new customers and existing ones.

Benefits Of An ERP System For Small Businesses
Once upon a time, enterprise resource planning (ERP) solutions were the preserve of large organisations.

Microsoft Dynamics CRM vs Dynamics 365: Time To Upgrade?
Get to grips with the differences in Microsoft’s CRM platforms.

What’s The ROI Of Dynamics 365 Field Service?
A new report has detailed the extensive business benefits of a Dynamics field service solution.

Dynamics 365 vs Salesforce : Which Is The Better Sales CRM Solution?
Microsoft Dynamics 365 and Salesforce are the two market-leading CRM solutions for modern businesses.

Infographic: Improving conversions with Dynamics 365 AI for Sales
Discover the numbers for how Dynamics 365 AI for Sales can benefit your organisation.

How Much Does Microsoft Dynamics 365 Cost?
Understand the costs that go into a Microsoft Dynamics 365 CRM or ERP project

What’s The Difference Between NAV vs Business Central?
Microsoft has now ended sales of Dynamics NAV 2018 for new customers, while increasing it's promotion of Business Central.

Microsoft Dynamics 365 April Update Now Available
New Dynamics 365 functionality is now available across multiple modules

Five Reasons To Adopt An ERP System For Manufacturing
During their growth, manufacturers can come to a point where they need smarter ways to keep control of their operations.

Microsoft Dynamics 365 Storage Changes
Microsoft will role out a new model for Dynamics 365 cloud storage.

Microsoft Dynamics 365 vs Zoho: An SMB CRM Comparison
On the CRM landscape, Zoho is growing popularity thanks to low pricing and out-of-the-box functionality for sales teams.

5 Tips For Successful CRM Implementation
If you’re planning to invest in a customer relationship management (CRM) system as a way of increasing efficiency and saving your business money, you’ll naturally want to be up and running quickly with your new solution.

Why Use Microsoft Dynamics As Your CRM System?
Looking to choose a new CRM solution, or planning on an upgrade?

Microsoft to cease offering Social Engagement
In what feels like the briefest of love affairs, Microsoft announces it will be ending service for it’s social media monitoring tool, Social Engagement.

Microsoft Dynamics 365 Trends: What To Expect In 2019
Here’s a highlight of the trends that organisations with – or are interested in - Microsoft Dynamics 365 can expect in 2019.

Five Benefits Of A Sales CRM System
Research has shown that a sales CRM system raises the productivity of a business by 15%.

Preparing for Making Tax Digital with Microsoft Dynamics
As of April 2019, HMRC will be transforming the way that tax administration is performed.

Microsoft announces Dynamics 365 AI for Customer Service and Dynamics 365 AI for Sales
New iterations of key Microsoft Dynamics solutions will embrace artificial intelligence (AI) to deliver even better results for businesses.

Microsoft Dynamics 365 Delivers Higher Return on Investment, Research Shows
Research has found that business spending on Microsoft Dynamics 365 delivers double the return on investment of the average CRM or ERP systems.

Microsoft Nonprofit Accelerator: Faster & Cheaper Dynamics 365 Solutions For Charities
Microsoft has announced a faster and cheaper way for charities and non-profit organisations to adopt Dynamics 365 and other Microsoft 365 solutions.

Benefits of Microsoft Dynamics For manufacturing: An end-to-end example
Discover how a Dynamics 365 Business Central solution can handle your business' sales, planning, inventory, manufacturing and finances.

Microsoft Dynamics 365 Cost Savings For Manufacturing & Distribution
Spending £50,000 on an ERP system could help generate a cost benefit of in excess of half a million pounds within 10 years. It may sound too good to be true, but we’ve done the maths…

Three questions that reveal it’s time to change your ERP system
Too often, organisations choose to accept a sub-par experience from their ERP system.

Microsoft Dynamics 365 Layout Helps Design Smarter Work Spaces
Microsoft had unveiled Dynamics 365 Layout, a VR planning tool for setting up your space for optimum usage.

What are Dynamics 365 Team Member licences?
Discover Team Member licences and the benefits they offer Organisations using Dynamics 365.

How to add Dynamics 365 to Outlook
Read our guide on how to add Dynamics 365 to Outlook and start enjoying the benefits.

Why you need to upgrade from Dynamics 365 v8.2 now
Microsoft is changing the way that Dynamics 365 is updated.

Dynamics 365 App for Outlook
Microsoft Dynamics 365 already integrates with a wide range of software and platforms. Now the new Dynamics 365 App allows for Dynamics and Outlook to work closer together.

Dynamics 365 Upgrade: Is It Worth It?
Microsoft Dynamics 365 is an attractive prospect for new users. But why upgrade to Dynamics 365 from an older version of Dynamics?

Half of Dynamics NAV customers now using unsupported versions
Over half of Microsoft Dynamics NAV instances are now using unsupported versions of the software.

How to reduce Dynamics 365 additional storage costs
Additional Dynamics 365 storage can be very expensive for organisations.

Dynamics 365 version 9.0 features we’re looking forward to
This year Microsoft will launch the latest (and rumoured best) update to its market-leading business platform.

Five Benefits Of Dynamics 365 For A Small Business
When it comes to small business operations, a CRM system may not be the top of your list. Yet this may be short-term thinking.

Business Central ERP: Microsoft’s SME solution
Microsoft has announced the upcoming launch of Dynamics 365 Business Central, a new offering designed to be an out-of-the-box Dynamics 365 solution for small and medium-sized organisations.

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