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How integrating your virtual events platform with your marketing CRM can deliver smarter working.
A CRM system is central to your organisation’s operations. Or at least it should be.
The Microsoft 365 suite of applications brings a range of benefits to business users. Discover how using SharePoint with Teams adds value to an organisation.
Microsoft Teams has unlocked huge benefits for unified communication and remote working. Dataverse is set to take this further - with a new universe of opportunities.
Find better ways to complete manual tasks with Power Automate.
Discover the key new features coming to Microsoft Dynamics 365
Microsoft further promotes Power Platform solutions with license cost revision.
Improve understanding around financial data by using Power BI with Sage
Microsoft Dynamics CRM has been deprecated for some time, replaced by Dynamics 365 Sales.
Microsoft SharePoint is a multifaceted tool for business communication and collaboration.
Microsoft Power Automate Desktop has been designed to increase productivity by automating repetitive tasks and is now available free.
Not all Microsoft partners are created equally - and price should not be the deciding factor in your selection.
To support sustainable growth, organisations need the right technology solutions in place.
The introduction of Dynamics 365 Project Operations spells the end of Project Service Automation
Microsoft Dynamics 365 Sales is a must-have for businesses looking to increase sales conversions and improve customer management.
Microsoft Dynamics 365 is constantly evolving, with new features being added
Combining Power BI and Google Analytics can help make better sense of data, supporting smarter marketing and improved business intelligence.
Managing multiple projects simultaneously can quickly become challenging without the right tools, even for the most organised of us.
Download our white paper on automating field service with Dynamics 365
Understand the benefits of eforms as the first step in digitally transforming your processes.
SharePoint Online is not only quick, compliant and reliable, but simple to use as well.
Important changes are coming to Microsoft Dynamics 365
Microsoft announces deeper integration between Dynamics 365 and Teams, further unifying and streamlining workflows.
In the drive towards Industry 4.0 in your field service organisation, dynamic maintenance KPIs and business intelligence are a source of competitive advantage.
Most organisations now make use of digital files such as images and video throughout their operations.
Poor user adoption is one of the main reasons why CRM projects don't deliver expected results.
Moving from versions of SharePoint On-Premises to SharePoint Online is necessarily straightforward.
Discover smart solutions to stay within your Dynamics 365 storage limits.
Microsoft Teams usage has skyrocketed - if you haven't already implemented Microsoft's business collaboration tool, now is a great time.
Discover the latest new features and updates for Dynamics 365 and Power Platform for H1 2021.
Your current CRM may well have been the right choice when you first started using it, but is it still fit for purpose? Here are five signs that it might be time to investigate an alternative CRM for your business.
It's now easier to access Dynamics 365 Sales functionality on the go.
Whether communicating with regular customers, subscribers or charity donors, there are a host of groups that require specialist engagement and membership management
The intelligent search experience will make searching Dynamics 365 smarter
A customer portal is a secure solution for interacting with customers.
Organisations using now-outdated Microsoft Access solutions should investigate the alternatives available
The number of cheap (and even free) SharePoint templates available online has been steadily growing.
Microsoft’s Ignite conference may have been virtual this year, but product news still came thick and fast.
Previewed at Microsoft Ignite, Dynamics 365 Project Operations is designed to provide an overview of all the business areas that a project or service touches.
Successfully adopting a CRM system is as much about your choice of CRM partner as your CRM technology.
Technology can play a key part in growth, where the right solution at the right time can prove a business differentiator.
Microsoft Dynamics 365 was born out of the benefits of cloud application technology.
An inexpensive but effective solution for managing candidate applications at scale
Discover about Standard Operating Procedures, their benefit for organisations and how they can be automated.
New solution? Or just the new name for Common Data Service? We take a closer look.
Business metrics, often referred to as key performance indicators (KPIs), are measures of growth.
Business Process Automation is a method of automating processes within an organisation.
Here are the new features we’re most excited about for Dynamics 365 and Power Platform
Download our guide on using SharePoint Online as a file server
Recent Dynamics 365 Field Service solution included as official Microsoft Case Study
Deliver more effective field service solutions using the width of Microsoft’s applications
Improve corporate cohesion and drive employee efficiency with a corporate intranet.
Software changes will require some organisations using Click Dimensions and on-premise versions of Microsoft Dynamics to perform updates.
Communication is at the heart of effective human resources.
Automated, file-level protection of sensitive information with SharePoint Online
It’s a core part of many of Microsoft’s cloud applications - but what actually is it?
Over 250,000 organisations worldwide currently use SharePoint. So it's no surprise that it’s one of Microsoft's best-selling products.
Effective from 1 April 2020, Power Apps licensing has been streamlined
Microsoft is depreciating the Outlook COM Add-in in favour of Dynamics 365 App for Outlook.
Responding to COVID-19, Microsoft is to give more time for organisations to get ready for changes
As COVID-19 cases multiply and countries move into isolation, communication is key to keeping organisations afloat.
Based on the current situation, the team at Akita Intelligent Solutions wanted to outline how we are addressing Coronavirus (COVID-19) in terms of service delivery.
New solutions to support Dynamics 365 use on-the-go.
Licensing enforcement to ‘help’ users align with the Team Member license restrictions.
SharePoint Classic is now undergoing major changes. This will now make it easier for you to post information and news and use it on mobile devices.
The new applications are part of a raft of new Dynamics 365 developments.
Data plays a critical role in helping organisations to engage with their customers, make informed decisions and develop new products.
For organisations looking to embrace digital transformation and enhance business intelligence, a visual analytics tool is a must.
Microsoft’s bi-annual update brings a raft of new features to Power Platform applications.
Microsoft combines the new Power Virtual Agents solution with its Dynamics 365 customer service application.
Microsoft to force Dynamics 365 admins’ hands with Unified Interface updates.
Teamwork is a key part of business success. But there is only so much that can be done with a strong team spirit.
Enterprise Resource Planning (ERP) software helps in boosting the operational sectors by handling transactional activities such as warehousing, accounting, and customer service.
Discover best practice for managing items within SharePoint
An ERP system can be incredibly rewarding for an organisation in terms of improving operations and increasing revenues.
Microsoft uses its Ignite conference in Orlando to expand the Power Platform family
SharePoint Online is a web-based service that allows (at its most basic) for organisations to share, store, and manage data and applications.
CRM systems have numerous benefits, particularly in terms of increasing sales, improving customer satisfaction and streamlining business operations.
Discover how technology can play an important part in your organisation’s cohesion
Microsoft UK CEO Cindy Rose leads the charge to get more companies utilising AI at Future Decoded.
Microsoft SharePoint is a storage and collaboration applications used by organisations around the world.
SharePoint has changed. Discover the modern Sharepoint experience and the new features it offers.
When it comes to choosing a platform to assist with document storing and sharing, many organisations find themselves torn between SharePoint and OneDrive.
Organisations should start planning to migrate away from SharePoint 2010
Check out the latest features for Dynamics 365 coming soon
Microsoft is changing how it packages – and prices – Dynamics 365 CRM and ERP licences.
Born out of the aim to develop a Software-as-a-Service (SaaS) ERP system, Microsoft’s Business Central is proving the solution-of-choice for small and mid-sized organisations.
Managers and business owners need ways to balance revenue streams from new customers and existing ones.
The Unified Interface is a new development for Dynamics 365.
Once upon a time, enterprise resource planning (ERP) solutions were the preserve of large organisations.
Get to grips with the differences in Microsoft’s CRM platforms.
A new report has detailed the extensive business benefits of a Dynamics field service solution.
This long overdue feature will help make more of the quote functionality.
Microsoft Dynamics 365 and Salesforce are the two market-leading CRM solutions for modern businesses.
Discover the numbers for how Dynamics 365 AI for Sales can benefit your organisation.
The announcement of Dynamics 365 Virtual Agent for Customer Service holds great potential for automating customer services.
As anticipated, the Power Platform is to expand with new features due before the end of 2019.
There’s a new category for Microsoft existing products, and a hint that there’s more to come.
Understand the costs that go into a Microsoft Dynamics 365 CRM or ERP project
Microsoft has now ended sales of Dynamics NAV 2018 for new customers, while increasing it's promotion of Business Central.
New Dynamics 365 functionality is now available across multiple modules
During their growth, manufacturers can come to a point where they need smarter ways to keep control of their operations.
Microsoft will role out a new model for Dynamics 365 cloud storage.
On the CRM landscape, Zoho is growing popularity thanks to low pricing and out-of-the-box functionality for sales teams.
If you’re planning to invest in a customer relationship management (CRM) system as a way of increasing efficiency and saving your business money, you’ll naturally want to be up and running quickly with your new solution.
Looking to choose a new CRM solution, or planning on an upgrade?
Spanning more than 350 pages, there’s a huge number of new features and changes to digest within the Dynamics 365 April 2019 update release notes. We’ve produced a high-level overview of some of the most significant.
In what feels like the briefest of love affairs, Microsoft announces it will be ending service for it’s social media monitoring tool, Social Engagement.
Here’s a highlight of the trends that organisations with – or are interested in - Microsoft Dynamics 365 can expect in 2019.
Research has shown that a CRM system raises the productivity of a business by 15%.
As of April 2019, HMRC will be transforming the way that tax administration is performed.
New iterations of key Microsoft Dynamics solutions will embrace artificial intelligence (AI) to deliver even better results for businesses.
Research has found that business spending on Microsoft Dynamics 365 delivers double the return on investment of the average CRM or ERP systems.
Microsoft has announced a faster and cheaper way for charities and non-profit organisations to adopt Dynamics 365 and other Microsoft 365 solutions.
Discover how a Dynamics 365 Business Central or NAV solution can handle your business' sales, planning, inventory, manufacturing and finances.
Spending £50,000 on an ERP system could help generate a cost benefit of in excess of half a million pounds within 10 years. It may sound too good to be true, but we’ve done the maths…
Too often, organisations choose to accept a sub-par experience from their ERP system.
Microsoft had unveiled Dynamics 365 Layout, a VR planning tool for setting up your space for optimum usage.
Discover Team Member licences and the benefits they offer Organisations using Dynamics 365.
Read our guide on how to add Dynamics 365 to Outlook and start enjoying the benefits.
An updated on-premise option will soon be available for Microsoft Dynamics 365 for organisations that would rather host their installations locally.
Continuing our overview of the Dynamics 365 October update, we look at updates coming to Dynamics 365 Business Central.
Following on from our overview of the Dynamics 365 October update, we now breakdown some of the key updates for marketers:
Microsoft is changing the way that Dynamics 365 is updated.
Microsoft has announced details of its Dynamics 365 October release.
Discover Social Engagement - Microsoft's social listening tool.
We explain the benefits of CRM systems in a series of interesting and surprising statistics
We outline Microsoft's new solution and experiment with its capabilities.
Microsoft Dynamics 365 already integrates with a wide range of software and platforms. Now the new Dynamics 365 App allows for Dynamics and Outlook to work closer together.
Microsoft Dynamics 365 is an attractive prospect for new users. But why upgrade to Dynamics 365 from an older version of Dynamics?
Over half of Microsoft Dynamics NAV customers are now using unsupported versions of the software.
Additional Dynamics 365 storage can be very expensive for organisations.
This year Microsoft will launch the latest (and rumoured best) update to its market-leading business platform.
When it comes to small business operations, a CRM system may not be the top of your list. Yet this may be short-term thinking.
Microsoft has announced the upcoming launch of Dynamics 365 Business Central, a new offering designed to be an out-of-the-box Dynamics 365 solution for small and medium-sized organisations.
Take a free trial of Microsoft Dynamics 365 and see how it can benefit your organisation.
Starting your free trial is quick and easy, simply click on the link and you will be guided through the process.