CRM migration strategy, deployment and ongoing support for a London-based booking software company
Akita recently completed a Dynamics-to-Dynamics CRM migration from on-premise to Dynamics 365 for a leading booking software company.
The company had been using a legacy on-premise version of Microsoft Dynamics CRM and wished to capitalise on the new features offered by Dynamics 365.
For various reasons, the company also wanted the new solution to be on-premise as well. Microsoft Dynamics 365 is available as both cloud and on-premise solutions, so we were able to fulfil their requirements while delivering the latest CRM software version.
Through consultancy and planning, we were able to strategise a migration plan that avoided business interruption during this complex process. When it came to undertaking the CRM migration from on-premise to Dynamics 365, one of our consultants worked in-house with the company to oversee the migration. This work included custom coding to allow for the integration of necessary third-party software with the new Dynamics 365 CRM tenant.
Following the successful completion of the project, we have provided ongoing responsive support for the company while they get up and running with their new Dynamics 365 instance. This has facilitated the smooth operation of the new CRM system and ensured any user queries are answered quickly.
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