Delivering a simplified Microsoft Dynamics 365 offering for a security advisory company.

Akita’s consultants have worked with a cybersecurity advisory company on a Microsoft Dynamics 365 implementation project to serve their offices across the UK. This focused on the deployment of Dynamics 365 Sales and the addition of Dynamics 365 Marketing.

Streamlining Workflow

The company already had a Microsoft sales CRM solution in place. However, the over-customisation of the instance by a previous development partner was proving prohibitive to day-to-day operations, making use overly complicated.

The number of unnecessary forms and fields that sales and marketing staff had to complete as part of their jobs was slowing them down. This, in turn, was hindering the effective use of the CRM system across the wider business.

Seamless implementation of Dynamics 365 for cyber security company

Akita was brought in to provide an ‘out-of-the-box’ Dynamics 365 implementation that would effectively function as a reset button for the company’s sales CRM system. This, it was felt, would benefit the business’s marketing activities and bring data into unison.

Through strategy and dedicated work by Akita’s consultants, we were able to undertake the new Dynamics 365 implementation without interruption to its marketing processes or wider operations. All existing data was successfully migrated to the new Dynamics 365, with relevant fields mapped accurately ahead of the data migration. Importantly, unnecessary data was discarded, reducing Dynamics storage.

The result was that post-implementation, the company was ready to continue its sales and marketing activities without losing pace. Now, however, the process of capturing and nurturing leads was substantially simplified.

Dynamics 365 For Cyber Security Company

Our diligence in delivering the implementation project has since earned us further project work and an ongoing Dynamics 365 support agreement with the business. The Dynamics support managed service we've provided the company allows it to access both responsive helpdesk support and a bank of time that can be used as needed (further development, training, report creation etc.).

This service has worked well for the organisation, allowing them to achieve smaller Dynamics 365 tasks and projects without the initial expensive cost of scoping that might be charged by some project partners.

Dynamics 365 For Cyber Security Company: Fast deployment with Akita

Akita is able to effectively deploy Microsoft Dynamics 365 applications thanks to our QuickStart packages. Providing all of the deployment and training services required to get up and running with new business systems, we're able to deploy a new Microsoft CRM system in as little as a week.

To discuss Microsoft Dynamics 365 implementation or support for your organisation please get in touch:

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