Microsoft Dynamics 365 CRM Applications

Microsoft Dynamics 365 Partner

Powering success with Microsoft CRM and transformation solutions 

CRM Innovation That Fuels Success From An Experienced Dynamics 365 Partner

Supercharge your operations with Microsoft Dynamics 365 CRM solutions from Akita.

As a leading Microsoft developer, we assist organisations with implementation and provide consultancy and support to ensure a healthy return on investment. We’re even recognised as a Crown Commercial Supplier for our Microsoft Dynamics CRM and ERP solutions.

Microsoft Dynamics 365 has the functionality to automate many of the standard processes that currently waste valuable time. This enables organisations to create more efficient workflows and adopt a more streamlined approach to general operations.

With our in-house expertise in SharePoint, Power Platform and wider Microsoft 365 solutions, we offer a comprehensive service to cover all aspects of your business needs.

Speak to one of our experts about a Dynamics 365 implementation today:

Adopt A Smarter CRM Strategy

Speak to a Dynamics 365 expert today about our CRM solutions and services:

Business Functionality Within Microsoft Dynamics 365

Dynamics 365 Field Service

Smarter scheduling and better agent support with Dynamics 365 Field Service

Dynamics 365 Sales

Manage enquiries and customers at scale with Dynamics 365 Sales

Dynamics 365 Customer Service

Personal customer service assistance at scale with Dynamics 365 Customer Service

Dynamics 365 Project Operations

Plan, monitor and collaborate on projects with Dynamics 365 Project Operations

Dynamics 365 Customer Insights (Marketing)

Deliver effective marketing automation and track ROI with Dynamics 365 Marketing

Why Implement Dynamics 365 In Your Business?

Microsoft Dynamics 365 Applications

Dynamics 365 CRM is built to be shaped around your business processes rather than forcing you to adapt to rigid software logic. Each application is modular and function-specific – covering sales, marketing, field service, customer service, warehousing and project management – allowing you to customise only what you need and scale as your requirements evolve.

Workflows, data structures, dashboards, security roles and automations can all be configured to reflect your organisation’s existing processes and approval paths. Applications can operate independently or as a unified platform, enabling joined-up working across departments and delivering richer business intelligence.

Because Dynamics 365 sits within the Microsoft ecosystem, it connects natively with tools such as Outlook, Teams, SharePoint and Power Platform, while also integrating with third-party line-of-business applications like finance and marketing automation platforms. This creates a single source of truth and reduces manual effort across the operation.

You can explore how these capabilities translate into real business outcomes in our case studies:

Our Work

What Are The Benefits Of Microsoft Dynamics 365?

Microsoft Dynamics 365 benefits organisations by centralising and standardising functions and operations from a single platform.

With one location and way of working, processes become faster, reporting becomes easier, and patterns and trends become visible.

Microsoft Dynamics 365

As a result, organisations can adapt procedures to better fit each other, making for more streamlined operations.

Whether it’s accurate sales pipeline data or a complete record of customer service interactions, Dynamics 365 offers a single source of truth.

Better collaboration is also a major benefit within Dynamics 365. Teams that were previously disconnected, now have instant access to shared data and reporting on the go, helping them have smarter engagements and work more efficiently.

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Why Choose Akita As Your Dynamics 365 Partner?

As a Microsoft Solutions Partner for Business Applications and Modern Work, Akita helps organisations implement, customise and support Dynamics 365 solutions that deliver measurable business outcomes.

Our consultants work closely with you to understand your processes, configure the platform around your requirements and ensure a smooth implementation from discovery and data migration through to user training and ongoing support.

Unlike many providers, we combine Dynamics 365 expertise with wider Microsoft capabilities, including Microsoft 365, Power Platform, Azure and cyber security, enabling us to deliver fully integrated business solutions.

With experience across sectors including manufacturing, construction, facilities management and professional services, we provide practical guidance, tailored solutions and long-term support to help your organisation maximise its investment in Dynamics 365.

90 +

Projects Completed

40

Industries supported

6

Territories and counting

Dynamics 365 Services

Whether you’re implementing Dynamics 365 for the first time or looking to optimise an existing deployment, Akita provides end-to-end consultancy, implementation and support services.

Our experienced consultants work closely with your team to deliver solutions that improve productivity, streamline operations and maximise your return on investment.

From strategic planning through to delivery and then ongoing optimisation, we partner with organisations to get the most from every stage of their Dynamics 365 journey.

Our Wider Microsoft Capabilities

As Microsoft experts, we often undertake Dynamics 365 projects that combine multiple solutions such as Microsoft ERP, SharePoint and Power Platform.

Find out more about our wider capabilities:

microsoft dynamics 365 support london & UK

Start Your Transformation Journey

A UK-based business applications developer and Microsoft partner, we assist organisations worldwide with their Microsoft Dynamics 365 requirements.

With a team of experienced CRM and ERP consultants –  as well as wider Microsoft, AI and cloud experts – we undertake both packaged deployments and custom development and expansion work.

We operate across the UK, supporting organisations from the following locations:

London: Tower 42, 25 Old Broad Street, London EC2N 1HN

Kent: Unit 15 Nepicar Park, London Road, Wrotham, Kent, TN15 7AF

Leeds: 2 Wellington Place, Leeds LS1 4AP

We’re also fully equipped to deliver all necessary wrap-around services, including consultancy, licensing and support.

To discuss Microsoft Dynamics CRM or ERP solutions, please get in touch:

Microsoft Dynamics 365 Partner

Microsoft Dynamics 365 Partner UK

Get In Touch

To discuss Dynamics 365 with our expert Microsoft consultants, email info@akitais.com or click below to get in touch: