Dynamics 365 Field Service Implementation

Dynamics 365 Field Service Implementation

Transform field operation and management with our packaged CRM solution designed to get your up and running fast

Get Software For Optimising Field Service & Resource Management

Support your operatives and transform the way you engage with customers out in the field with Dynamics 365 Field Service – field service software from Microsoft.

Our QuickStart Field Service package has everything you need to get started in just seven days, including software deployment, configuration, pricing and training. All for as little as £4,900.

Find out more about our QuickStart Field Service package:

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For more about Dynamics 365 Field Service and QuickStart packages, please get in touch:
Microsoft Field Service Software

Ready For The Challenge

From agents in the field to staff communicating with staff and booking visits, there are many parts of your operations to master. Common signs that your you could benefit from automation include:

•   Reactive and/or disorganised scheduling
•   Agents assigned without the tools or skills
•   Too many repeat visits to achieve the fix
•   Customers unaware of delays or updates
•   Field performance not effective against targets

Microsoft field service software is a powerful way to address all of these challenges. And our QuickStart Field Service package is the cost-effective way to implement it.

BC ERP business central services
Microsoft Dynamics 365 Field Service Implementation
Microsoft field service software

Achieving The Right Results, Faster

Most organisations understand what it takes to deliver highly effective service. They simply lack the people power to do so. Field service software and automation can bridge that resource gap.

Dynamics 365 Field Service supports the optimal delivery of service to your customers’ locations. It combines workflow automation, scheduling algorithms and mobile insights for your onsite field agents when they’re out visiting customers.

Utilise field service automation to increase service efficiency and improve customer satisfaction, getting work done more quickly, easily and smartly.

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microsoft field service management software
Microsoft field service software

About Dynamics 365 Field Service

Dynamics 365 Field Service is a CRM management solution that supports agents and operations, delivering the right information to the right people at the right time.

Dynamics 365 can transform your business operations, delivering a more proactive and forward-thinking service. In turn, you’ll make gains in terms of productivity, profitability and customer satisfaction.

Dynamics 365 makes it easy for operations teams to choose the right person for each job, based on location, skills and customer requirements. Operations can book schedules to maximise trip, and ensure agents are equipped with the right tools – and information – to get the jobs done. So your agents will always be prepared for each service dispatch; on time, every time.

Field Service can also help you keep customers informed, with updates about when agents will be with them.

Watch our Dynamics 365 Field Service demo:

Watch Demo
dynamics 365 field service

Tailored Dynamics 365 Field Service Solutions

Alongside our our pre-configured solutions, Akita often engineers customised field service CRM platforms for organisations that need tailored workflows or broader integration with ERP and other systems:
Microsoft Field Service Software
Dynamics 365 Field Service Implementation


of consumers identified customer service as a key buying factor

Dynamics 365 Field Service Implementation

Benefits At A Glance

Adopt Microsoft field service software to:

  • Deliver predictable service that keeps customers happy
  • Optimise service delivery schedules to customers and locations
  • Maximise resources by scheduling based on proximity and required skills
  • Provide field agents with data needed to fix issues faster
  • Move from reactive to proactive and predictive servicing
  • Keep customers informed with automated alerts and notifications
  • Automate and improve customer services

See the benefits of Dynamics 365 Field Service with a video demonstration:

Book A Demo
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Field Service Software eBook

Automating Field Service

Discover the benefits of automating field service management in our white paper guide:
QuickStart Field Service

Dynamics 365 Field Service Implementation: Deployed & Trained In Seven Days

Our QuickStart package delivers a Microsoft field service software solution in as little as seven working days. It’s fast and comprehensive.

Day 1

Core deployment and configuration, plus your corporate branding.

Day 2

Set up users, and create and assign skills and resources.

Day 3

Import customer data and set up business processes.

Day 4

Create work order and incident types.

Day 5

Create product lists and pricing.

Days 6 - 7

Train your staff across field teams, mobile app and back office admin.

Managed Support

Our managed service support plan ensures your new Microsoft field service software is covered with all the additional assistance you may need:

Package Typical User CountBronze 1 - 3 usersSilver 1 - 10 usersGold 11 - 20 usersCustom 20+ users
Break Fix Support SLA Backed1 hour / month2 hours / month4 hours / monthx hours / month
Discounted Day RateN/A5%10%xx%
Process & System ReviewAnnualBi-AnnualQuarterlyTBC
Pricing£130 / month£260 / month£520 / month£POA / month
  • Package Typical User Count

    Break Fix Support SLA Backed

    Bronze 1 - 3 users

    1 hour / month

    Silver 1 - 10 users

    2 hours / month

    Gold 11 - 20 users

    4 hours / month

    Custom 20+ users

    x hours / month

  • Package Typical User Count

    Discounted Day Rate

    Bronze 1 - 3 users


    Silver 1 - 10 users


    Gold 11 - 20 users


    Custom 20+ users


  • Package Typical User Count

    Process & System Review

    Bronze 1 - 3 users


    Silver 1 - 10 users


    Gold 11 - 20 users


    Custom 20+ users


  • Package Typical User Count


    Bronze 1 - 3 users

    £130 / month

    Silver 1 - 10 users

    £260 / month

    Gold 11 - 20 users

    £520 / month

    Custom 20+ users

    £POA / month

Our packages of banked time can be used for support, consultancy, change requests and training as you require them. And with support covered by a guaranteed response time, you’ll be sure to get your issue solved fast.

Get Started Now

QuickStart Field Service starts from just £4,900 - that's everything you need but licensing. Call us on +44 (0)330 135 8042 or get in touch:
SharePoint Solutions

About Akita Intelligent Solutions

We have over 20 years’ experience in designing, developing, managing and supporting business intelligence technologies for organisations across the UK and internationally.

As a Microsoft Gold Partner, we deliver bespoke solutions using technologies such as Microsoft Dynamics, but also SharePoint, Teams and Power Platforms (Power BI, Power Apps, Power Apps Portals and Power Automate).

Our diverse industry expertise, combined with our deep understanding of transformative technologies, ensures we support our customers and realise their unique visions.