Microsoft Dynamics 365 Marketing
Microsoft Marketing CRM

Microsoft Dynamics 365 Marketing

Automate marketing activities & create smarter user journeys.

Elevate Operations

Optimise & Track Your Marketing Across All Channels

Manage prospects, launch and monitor campaigns, and demonstrate the ROI of marketing efforts with better tracking and attribution with a Microsoft Dynamics marketing solution.

Organisations choosing Dynamics 365 for marketing get a range of tools and solutions to make their marketing efforts more effective. And coupled with a sales solution, you can monitor your brand, understand your customers and find the most successful ways to reduce your sales cycle.

For more about our marketing CRM solutions, please get in touch:

Enhance Marketing Efforts

To speak to one of our experts regarding Microsoft Dynamics 365 Marketing:
Microsoft Dynamics 365 Marketing

Tackling The Painpoints Of Modern Marketing

Microsoft Dynamics 365 for Marketing
  • Creating a continuous flow of prospect information – from first engagement through to sale.
  • Crafting more unique users journeys based on audience engagement – at scale.
  • Linking marketing automation with sales CRM systems without expensive or complicated integrations.
  • Tracking data across all channels from a single platform.
  • Accurately attributing marketing ROI based on trackable engagements.
How Dynamics Marketing Could Improve Your Operations

Features Of Microsoft Dynamics 365 Marketing

Microsoft has invested heavily in Dynamics 365 Marketing in order to make it a true competitor to other established marketing automation platforms.

Dynamics 365 for marketing


Not only does it now possess all of the functionality that a modern digital marketer needs and expects, but Dynamics 365 is also a powerful CRM solution – far surpassing the functionality of other automation software that claim to be CRM systems as well.

Discover more about the marketing features of Microsoft Dynamics 365:
Marketing crm
Dynamics 365 Marketing Features

User Journey

Multi-Channel Marketing

Plan and monitor campaigns across email, web, social and digital channels with collaborative workflows that keep internal and external teams working in harmony.


Lead Management

Nurture contacts and move them through lead scoring systems. When contacts are ready to buy, pass them on to sales teams with full information around their engagement to date.


Understand Customer Journey

Model the entire user journey and establish the fastest paths to conversion across your marketing estate.

Dynamics 365 Marketing Features

Emails Marketing & Campaigns

Form & Landing Page Builder

Create engaging landing pages for events, content download or custom contact with an intuitive drag and drop builder. Customise forms to your requirements and have fields auto-complete for returning visitors.

Email Builder

Create and send professional-looking, customised emails from within Dynamics 365. Use the no-code, drag-and-drop builder to easily create emails, or utilise the HTML builder to code your own. Get full metrics on your campaigns (such as open and click rate information), as well as email heatmaps to visualise success.

Microsoft Dynamics 365 Marketing

Event & Webinar Management

Easily organise physical and online events. Combine email and form functionality to target attendees, adapt your activities to increase sign-up, then follow-up with attendees with event feedback survery. For digital events, channel attendees into Microsoft Teams for secure and reliable digital webinars.


Create and send customer and user satisfaction surveys with ease using Microsoft Forms Pro. Have results trackback to Dynamics 365 account records and automatically trigger actions appropriately based on satisfaction levels.

Microsoft Dynamics 365 for Marketing
Dynamics 365 Marketing Features


Unify Your Data

Combine marketing data with wider information held in Dynamics 365 for new and useful insights. Show prospect lead scores to sales teams and let them decide how to engage.


Social Marketing And Monitoring

Track engagement and trends from your social campaigns on Twitter, Facebook and LinkedIn from within Dynamics 365 and measure sentiment around your brand.


Marketing Analytics

View predicted pipeline revenue, lead levels and get a clear understanding of campaign ROI.

Marketing crm
Unify Sales & Marketing

Microsoft Marketing Automation Solutions From £3,500

Get started with Dynamics 365 Marketing in as little as a week and for a fixed price with our QuickStart package:
Do More For Less With Dynamics 365

Benefits of Dynamics 365 For Marketing Professionals

Microsoft Dynamics 365 Marketing
  • A Single View Of Prospects & Customers – Unify data across your organisation and deliver better insights to your sales team.
  • Target Your Audience – Identify and nurture your target audience with greater efficiency and success.
  • Build Brand – Deliver consistent, compelling content and experience across all touchpoints.
  • Automate Marketing Activities – Simplify time-consuming tasks and focus more time on campaigns.
  • Engage One-To-One – Personalise engagement and deliver targeted, relevant content at the right time.
  • Prioritise Leads – Use lead scoring to determine which leads and opportunities will convert fastest and optimise efforts for them.
  • Demonstrate Value – Better understand marketing ROI and impact on sales pipeline and revenue.

See For Yourself

See the benefits of Microsoft Dynamics 365 Marketing first-hand with a guided tour led by one of our Microsoft consultants:
Bespoke Guidance

Microsoft Dynamics Training

Microsoft Dynamics 365 Marketing

As well as consultancy and development, our Microsoft experts also provide Dynamics 365 training.

All our training is tailored to the requirements of the organisation we’re working with. Prior to any session, we’ll work with your stakeholders to establish where perceived knowledge gaps are and ensure they’re addressed through training.

If more general training is required, we can deliver a practical Dynamics 365 Marketing training session that runs through typical use cases such as segmenting audiences, launching email campaigns, programming customer journeys, building landing pages and running events.

Sessions can be conducted in person or via video call depending on requirements and geography.

Microsoft Dynamics 365 Marketing Pricing

QuickStart Marketing - From £3,500

Our QuickStart package offers easy deployment and competitive Dynamics 365 Marketing pricing. Implemented in as little as five days, our QuickStart approach includes all of the essential configuration and training required to get started with a new marketing automation solution.

View more about the deliverables of QuickStart Marketing:

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Customer Dynamics 365 Marketing Deployment - On Request

Our consultants and technologists are experienced in delivering comprehensive and highly-customised Microsoft Dynamics 365 Marketing deployments. This includes where Marketing sits as part of a wider Dynamics 365 deployment or as an add-on to an existing tenant.

Get in touch to discuss bespoke Dynamics 365 pricing with our consultants:

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D365 Marketing Licencing - Half Price With Qualifying Products

As a Microsoft partner, Akita can provide Dynamics 365 and wider Microsoft 365 licensing at the same cost as buying directly from Microsoft.

Plus if an organisation has a qualifying Dynamics 365 setup, it can also get D365 Marketing licensing for half price

To discuss your requirement or ask a question, please contact our consultants:

Contact Us
Microsoft Dynamics 365 Marketing
Smarter Marketing With Dynamics 365

Case Study

Discover how a Dynamics 365 deployment has transformed the marketing success of an engineering company:
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Microsoft Dynamics 365 Project Operations

About Akita Intelligent Solutions

We develop, manage and support business intelligence technologies for organisations across the UK and internationally. And we’re experienced in delivering Dynamics 365 Marketing projects, covering functionality from email nurture to ROI dashboard configuration.

We can also align your Microsoft marketing solution to work seamlessly with sales CRM solutions and wider business technology. This ranges from automatic sales notifications when a prospect reaches MQL status, leads logging directly from website forms, to demand map visualisations that allow operations and field service teams to plan regional resources based on enquiries.


To discuss a Microsoft Dynamics 365 solution, reach out today:
Microsoft Dynamics 365 Marketing
Speak to one of our experts

Get In Touch

To find out more about Microsoft Dynamics 365 Marketing or wider Microsoft offerings: