Microsoft Dynamics 365 In Kent
Discover professional Microsoft Dynamics 365 & Business Central services from a leading Kent provider
Trusted Partner For Microsoft CRM & ERP Solutions In Kent
Akita Intelligent Solutions is an experienced developer of Microsoft Dynamics 365 in Kent, offering an end-to-end service to cover all aspects of your CRM or ERP implementation.
From our main office located in the heart of the county, we provide organisations across Kent with services for Microsoft Dynamics 365 or Business Central.
This includes services from initial consultancy, right the way through to end-user training and continued support.
As an experienced CRM and ERP partner in Kent, we help organisations use Microsoft business applications to address real operational challenges. Whether you want to improve sales processes, deliver better customer service, gain greater control over finance and operations or replace disconnected legacy systems, our consultants can develop a solution around your requirements.
Find out how a Microsoft CRM or ERP implementation could improve your operations:
Understanding The Microsoft Dynamics 365 Applications
Microsoft Dynamics 365 provides a connected suite of intelligent business applications designed to help organisations manage customer relationships and core business operations.
As a Microsoft Dynamics 365 partner in Kent, Akita can help you identify, implement and develop the applications that best fit your requirements. Solutions can be deployed individually or integrated to create a more connected business technology environment.
Business Central
Microsoft’s ERP software offers a complete management solution for all areas of business operations
Sales
Maximise conversions and streamline your sales processes with advanced automation and coordination capabilities
Marketing
Have more intelligence behind your marketing efforts, and gain insight from improved reporting to better target customers
Customer Service
Address customer interactions quickly and efficiently with improved organisational structure to ensure every customer gets a responsive service
Field Service
Give your field operatives all the tools they need to provide a professional service through advanced scheduling, communications and resource management
Project Operations
Manage every aspect of your projects from one, easy-to-use platform that allows for advanced planning and documentation
Experienced Microsoft ERP Partner For Kent Businesses
As an experienced ERP partner in Kent, Akita helps organisations modernise their finance and operational systems with Microsoft Dynamics 365 Business Central.
Business Central brings core processes including finance, purchasing, inventory, supply chain, warehousing, manufacturing and project management into a connected ERP platform. This can provide management teams with greater visibility over operations while reducing the manual processes and disconnected data associated with legacy systems.
Our ERP consultants work with organisations to understand existing processes before recommending how Business Central should be configured and developed. We can manage the full implementation process, including consultancy, migration, integration, development, training and ongoing ERP support.
For organisations moving away from legacy finance and ERP platforms, we can also support the migration of business data and processes into Business Central, creating a structured transition to a modern Microsoft cloud platform.
With particular experience supporting manufacturing, distribution, construction and service-based organisations, Akita can develop Business Central around more complex operational requirements as well as core financial management.
Your Microsoft Dynamics 365 CRM Partner In Kent
Akita works with organisations looking for an experienced CRM partner in Kent to improve how they manage sales, customer relationships and service delivery.
Using Microsoft Dynamics 365, we design CRM solutions around the way your organisation operates. This can involve replacing an existing CRM platform, moving processes away from spreadsheets and disconnected systems, or developing an existing Dynamics 365 environment to better support changing requirements.
Our Dynamics 365 CRM capabilities span Sales, Customer Service, Field Service and Customer Insights, enabling organisations to manage more of the customer lifecycle through connected applications and data.
Our CRM services include consultancy, implementation, custom development, system integration, data migration, licensing, training and ongoing support. We can also integrate Dynamics 365 with Microsoft 365, Power Platform and other business systems to reduce information silos and improve process efficiency.
Whether you are implementing CRM for the first time or looking to get more from an existing platform, our Kent-based team can support the complete lifecycle of your CRM solution.
Connecting CRM & ERP With Microsoft Dynamics 365
For many organisations, CRM and ERP systems should not operate as separate technology environments. Connecting customer-facing processes with finance and operations can create better visibility across the business and reduce the need to repeatedly transfer information between systems.
Akita can bring together Microsoft Dynamics 365 CRM applications and Business Central to create a more connected business applications environment. This can allow information generated through sales and customer interactions to flow into wider operational and financial processes.
Our wider expertise across Microsoft Power Platform, Power BI, SharePoint and Microsoft 365 also enables us to develop solutions beyond the core CRM or ERP platform. This gives organisations the flexibility to automate processes, improve reporting and develop additional applications around their wider Microsoft technology environment.
Our Work
We provide Microsoft Dynamics 365 in Kent and beyond. Discover some of the projects we’ve undertaken:
Finance-focused Business Central Implementation
We implemented a finance-focused Business Central setup for a media company, allowing it to streamline internal systems into a single solution. This in turn simplified finance operations management and improved overall business intelligence.
Dynamics 365 Marketing Integration With Sales CRM
Working with a division of a large engineering and environmental consultancy, we undertook a Microsoft Dynamics 365 Marketing deployment to align marketing efforts with an existing Dynamics 365 Sales solution.
Dynamics 365 Field Service Implementation
We were approached by a leading specialist in electrical infrastructure projects to help improve their field service management. Using Dynamics 365 Field Service, we streamlined their operations with better organisation through one centralised system.
Microsoft Dynamics 365 Services In Kent
Discover the full width of Dynamics 365 services we offer to Kent companies:
D365 Consultancy
Our initial consultancy starts with spending time to understand an individual organisation and its specific requirements in order to make informed recommendations to fit time and budgetary constraints.
Our consultancy services cover both CRM and ERP requirements, helping organisations determine the right Microsoft applications and implementation approach before committing to a wider project.
Find Out MoreD365 Development
Microsoft Dynamics 365 CRM and ERP solutions offer a range of benefits to organisations, however, those benefits often come from developing 365 applications to mould around specific processes and operations.
Our developers can configure and extend Microsoft business applications to address requirements that cannot be met through standard functionality alone.
Find Out MoreD365 Integrations
We ensure a smooth transition when implementing Dynamics 365 applications, causing as little to no business downtime. We also support third-party integrations which provide added functionality and usability.
This can include connecting Dynamics 365 and Business Central with other operational platforms, Microsoft 365 services and the wider Power Platform ecosystem.
Find Out MoreD365 Migrations
Our migration service removes any hassle and stress related to transitioning between CRM or ERP systems. We ensure that all your sensitive and valuable information is transferred securely, supporting moves from both legacy Microsoft, and third-party solutions.
Our consultants can also review existing data and processes as part of the migration, helping organisations avoid simply recreating the limitations of their previous system in a new platform.
Find Out MoreD365 Licensing
Microsoft licensing isn’t a straightforward blueprint, so we support organisations in acquiring all relevant licensing and ensure they’re always compliant with Microsoft’s licensing conditions.
Find Out MoreD365 Training
Our expert consultants provide training for organisations in a range of different ways. We offer video training sessions over teams, as well as group sessions and individual sessions in person. Training will be tailored around organisational requirements.
Find Out MoreD365 Support
We also provide post-implementation ERP and CRM support to guarantee that our customers are able to use their business systems to their full potential.
Find Out More
Looking To Change Your CRM Or ERP Partner?
Not every organisation looking for a CRM or ERP partner in Kent is starting with a new implementation. You may already use Dynamics 365 or Business Central but require more responsive support, additional development expertise or greater strategic input from your Microsoft partner.
Akita can take on existing Microsoft business applications environments, starting with an assessment of the current system, outstanding issues and future requirements. From there, we can provide ongoing support and development or help recover an implementation that is no longer meeting the needs of the organisation.
This gives Kent organisations a route to change CRM or ERP partner without necessarily replacing the underlying Microsoft platform.
Our Microsoft Dynamics 365 Approach
Akita Intelligent Solutions can provide any service for Microsoft Dynamics 365 in Kent that organisations may require. Whether it’s one specific area you need support in or the entire process, we have the resources to drive a successful solution.
If you do require our entire offering, we begin with an exploration process. This includes expert consultancy to better understand your requirements so that we can tailor your new system to fit your operations.
We then begin the development phase of your new solution, following Agile project methodology, ensuring the development is delivered on time and within budget.
We then work to either integrate or migrate your system depending on your previous situation, with as little business disruption as possible – (we do this by making implementations outside of your working hours if possible).
We’ll then also typically provide post-implementation ERP or CRM support where needed.
Our approach means organisations can work with one Microsoft partner across the full lifecycle of their business applications, from initial strategy and implementation through to long-term development and optimisation.
Why Choose A Local CRM & ERP Partner In Kent?
Working with a CRM or ERP partner in Kent gives organisations the option to combine remote project delivery with face-to-face consultancy, workshops, training and strategic meetings.
Akita’s Kent office is centrally located between Maidstone and Sevenoaks, enabling our consultants to work closely with organisations across the county and wider South East.
For complex CRM and ERP projects, this proximity can be particularly valuable during requirements gathering and process discovery. Our consultants can engage directly with stakeholders and users to better understand how systems need to work in practice rather than approaching implementation purely as a technical exercise.
At the same time, our wider Microsoft capabilities mean organisations are not restricted to a standalone CRM or ERP project. We can support requirements across Dynamics 365, Business Central, Power Platform, SharePoint and wider digital transformation initiatives.
Why Work With Akita?
Akita Intelligent Solutions is an experienced developer of Microsoft Dynamics solutions working with major brands and institutions.
Our consultants carry years of business systems expertise, while our developers have forged careers working on enterprise-level projects, even working for Microsoft itself.
Our experience of working with organisations ranging from SMEs to blue-chip companies ensures that we can deliver Microsoft Dynamics consultancy at any level. Our status as a Microsoft partner assures that we have the technical knowledge needed for your project.
As well as Dynamics 365 we can also support organisations with their SharePoint and Power Platform requirements, as well as their wider digital transformation consultancy requirements.
This breadth of expertise makes Akita more than simply a CRM or ERP implementation provider. We can help organisations develop a connected Microsoft technology environment that evolves alongside their operational requirements.
Kent office: Unit 15 Nepicar Park, London Road, Wrotham, Kent, TN15 7AF
Centrally located between Maidstone and Sevenoaks, you’re welcome to have an onsite demo of any CRM or ERP solution of interest. Reach out today:
Microsoft CRM & ERP Partner Kent FAQs
What CRM systems does Akita provide in Kent?
Akita provides Microsoft Dynamics 365 CRM solutions for organisations across Kent. Our capabilities include Dynamics 365 Sales, Customer Service, Field Service and Customer Insights, alongside consultancy, implementation, development, migration, integration and ongoing support.
What ERP systems does Akita implement?
Our primary ERP solution is Microsoft Dynamics 365 Business Central. We help organisations implement and develop Business Central to manage areas including finance, supply chain, inventory, warehousing, manufacturing and project operations.
Can Akita take over an existing Dynamics 365 or Business Central system?
Yes. We can support organisations looking to change their existing CRM or ERP partner. This can include assessing an existing environment, resolving outstanding issues and providing ongoing support, consultancy and development.
Do you provide CRM and ERP consultancy on-site in Kent?
Yes. From our Kent office, our consultants can provide on-site meetings, discovery sessions, workshops and training where appropriate, alongside remote project delivery and support.
Can you migrate data from an existing CRM or ERP system?
Yes. Akita provides migration services for organisations moving from legacy Microsoft applications and third-party CRM, finance and ERP platforms. The migration approach is planned around the existing system, data requirements and wider implementation objectives.
What industries does Akita support with CRM and ERP solutions?
Akita provides Microsoft Dynamics 365 CRM and ERP solutions for organisations across a wide range of industries, including manufacturing, construction, facilities management, professional services, financial services, distribution, food and beverage, property and real estate, energy and utilities, and the public and not-for-profit sectors.
Our consultants combine Microsoft business applications expertise with an understanding of sector-specific processes and challenges. This allows us to configure and develop Dynamics 365 and Business Central solutions around requirements such as complex sales processes, field service operations, project management, manufacturing, supply chains, financial management and regulatory compliance.
Microsoft Dynamics 365 In Kent
Get In Touch
Discuss your requirements or find out more about Microsoft Dynamics 365 in Kent.
Whether you’re looking for a Dynamics 365 CRM partner, a Business Central ERP partner or wider Microsoft business applications expertise in Kent, speak to our team about your requirements.
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