Responding to COVID-19, Microsoft is to give more time for organisations to get ready for changes

Microsoft has pushed back the rollout of both the Dynamics 365 2020 wave 1 and Unified Interface deployments in response to the Coronavirus pandemic.

The 2020 wave 1 updates were scheduled to take place in April. Key updates have now been pushed back to the middle of May.

In a statement, Microsoft said: “We will continue to deliver on our innovation roadmap and leverage our safe deployment models, but will provide allowances for uptake of the 2020 wave 1 release.”

“Our April and, in some cases, May updates are already progressing through our readiness phases according to the published Dynamics 365 and Microsoft Power Platform release plans. We expect that those will be available as planned.”

“However, we will defer the mandatory uptake of the 2020 wave 1 update For Dynamics 365 Customer Engagement by one month to May, instead of April, and enable one additional update deferral for Dynamics 365 Finance and Operations. This should allow customers to take the 2020 wave 1 updates when it is most convenient—either in the month of April, as originally planned, or deferred to May.”

Microsoft has also announced that it will defer the deprecation of the Dynamics 365 Customer Engagement legacy web client - otherwise known as the Unified Interface rollout - for two months until December. It will also give Dynamics 365 Finance, Supply Chain Management, and Commerce customers the ability to pause updates for an extended period.

Both measures represent sensible steps to ensure organisations get time to properly prepare for new Dynamics 365 updates.

Any organisations looking to use the current period to enhance their Dynamics 365 setups, or who want to go ahead with upgrades now, can get in touch with Akita for assistance.

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