Consultant – Business Central
Delivering high-quality business solutions
Akita Intelligent Solutions is the specialist business technologies and insight division of Akita Systems Limited.
With over 20 years’ experience in digital success solutions, our consultants design, develop, manage and support business intelligence technologies for organisations across the UK and internationally.
We create bespoke solutions using technologies including Microsoft Dynamics, SharePoint and Power Platforms (Power BI, Power Apps, Power Apps Portals and Power Automate). We pride ourselves on delivering exceptional digital support with the highest levels of customer service.
Employees at Akita benefit from an exciting and fast-paced environment. Continued professional development is encouraged, hard work is rewarded, and talent is recognised to ensure our team has the passion and drive required to deliver outstanding service to our customers.
We are looking for a driven and ambitious Junior Consultant, moving from a junior position within another consultancy or having worked with D365 in-house and looking to move into a consultancy role.
As a Consultant with a focus on Business Central, your role will involve:
- Recognising and developing opportunities for new and existing customers, adding value to their business through efficient and cost-effective solutions.
- Identifying opportunities to migrate customers from other platforms to Business Central.
- Creating repeatable delivery processes to increase the efficiency of Business Central implementations.
- Delivering solutions for customers using Microsoft Dynamics 365 Business Central and the wider Power Platform.
- Being responsible for workshops with customers to identify requirements and opportunities for improvement.
- Interpreting customers’ requirement and translating into a clear solution design document.
- Analysing breakdown and troubleshooting customers’ practice and functional processes.
- Training and implementation of Business Central, ensuring customers understand how to maximise the use of the product, through a structured and user-friendly delivery method.
- Carrying out business analysis to ensure an efficient and cost-effective solution is proposed.
- Configuration and testing, with a detailed introduction to the customer, and providing appropriate support.
- Installation and data migration to Business Central.
- Being customer facing and responsible for training and implementation of Business Central, ensuring customers understand how to maximise use of the product, through a structured and user-friendly delivery method.
- Monitoring and updating in line with the contract of service, including identifying opportunities to extend Business Central, where appropriate.
- Ensuring delivery of projects in line with agreed project plan, including, timelines, budgets, customer expectations and resource planning.
- Supporting Service Desk by troubleshooting issues with Business Central, demonstrating a professional, respectful, and proactive approach to customer service. To give support during and after implementation to customers.
- Being budget conscious and assisting the team with the necessary control for successful delivery.
- Being an ambassador of the Company and the software solution that we provide.
- Helpdesk support by troubleshooting issues with Business Central, demonstrating a professional, respectful and proactive approach to customer service
- You may be required to undertake additional tasks within your capabilities and fulfil other duties in line with business needs.
Key Skills
Desirable Skills & Experience
- Dynamics 365 Business Central certifications.
- Previous experience worked for a Microsoft Partner.
- Skilled in various Business Central functionalities, including:
- General Ledger, Cash Book, Fixed Assets, Sales Ledger – Account Receivable, Purchase Ledger – Account Payable, Projects, Warehousing, Inventory, Time Sheet, Resource, Intercompany, Business Central Approval Workflows, Roles & Permission and CRM
- Preferred experience with Business Central functionalities:
- Cash Flow, Manufacturing, Service and HR
Qualities for Success
Personal Qualities
- A logical, methodical approach to the task at hand.
- Excellent attention to detail, quality, and accuracy.
- Excellent documentation and communication skills.
- High standards of customer service.
- A personable nature.
- A history of being a proven self-starter.
- Effective communication across cross-functional teams and diverse clients / stakeholders.
- Ability to work well under pressure and prioritise workload.
- Constructive problem-solver.
- Ability to work as part of a team.
Position Details and Benefits
Competitive compensation, flexible working options, and generous benefits for experienced consultants
Salary: Highly competitive, dependent on qualifications and skills
Start date: ASAP
Contract type: Permanent
Hours: 08:45 – 17:15 Monday to Friday UK Time
Holiday entitlement: 24 days, rising to 30 days subject to terms after 3 years’ continuous service (excluding 8 bank holidays)
Sick pay: Contractual sick pay commences after 6 months continuous employment (terms apply)
Location: Remote or Wrotham Office
