Get your organisation up to speed with SharePoint training, then receive ongoing support for your instance

Our expert consultants can provide SharePoint training that gets your users up to speed and working more effectively.

We tailor our training to both SharePoint best practice and organisational procedures. This ensures that SharePoint is used correctly for your organisation’s needs, while users also get the maximum use of features available.

Akita conducts training in the way that serves your organisation best, whether that’s onsite practical lessons, face-to-face training sessions in small groups, or via video conference.

We can also break training down via job role and seniority - whatever works for you. Please get in touch to discuss your requirements.

Administrator training

Organisations looking to manage their SharePoint instance in-house will need an administrator to oversee key permission, file and content changes.

While the role does not necessarily require someone from an IT or technical background, it is highly advisable that the chosen administrator is given sufficient advanced training in SharePoint. Failure to do so could lead to some awkward situations (sensitive documents being made public within an organisation, for example).

Our administrator training sessions are ideally conducted one-to-one or in small groups to allow us to cover the depth of technical knowledge required.

As well as providing training knowledge we can also guide trainees on the procedural approach to SharePoint and the types of documents and policies they may have and maintain.

If needed, we can also provide your administrator with support for a fixed or ongoing period until they are fully comfortable with the role.

SharePoint Support

If your organisation is new to SharePoint, or you simply require assistance, we can provide responsive SharePoint support for your organisation.

Support can range from addressing simple ‘how-to’ questions, to adjusting access permissions or performing minor modifications to SharePoint instances.

Our SharePoint support comes with a response time guaranteed by SLA, meaning you’re not waiting days for a response.

Should you have an international presence, we can also offer 24/7 support to assist your global offices.

As part of support, Akita can also act as the ongoing administrator for your instance, taking control of permissions and access for your organisation.

From the outset of support, we’ll establish an access framework for your organisation to ensure users from different departments and of different seniority get access to the correct information. We can then add or remove users as instructed against this framework, even providing you with the necessary Office 365 licensing should you require us to.

For a proactive support approach, we can also schedule periodic consultancy days to plan improvements, development and expansion in line with your organisation’s goals.

For information on SharePoint training or support, please get in touch.

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