Trust Akita’s Microsoft Dynamics training to get the most from your CRM system.

As expert developers of Microsoft Dynamics 365, our consultants can also deliver training in a wide range of modules.

From logging leads to creating custom reports, we can train users and management to better use your Microsoft CRM system.

To discuss Microsoft Dynamics training, please get in touch:

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Our Dynamics 365a Expertise

We can train organisations in Dynamics 365 usage for the following modules:

  • Dynamics 365 Sales
  • Dynamics 365 Marketing
  • Dynamics 365 Field Service
  • Dynamics 365 Customer Service
  • Dynamics 365 Project Operations

We can also provide training for SharePoint and Power Platform applications if they’re part of your setup. Training takes place in whatever way is most convenient for you: at your location, at our offices, or via video conference.

Tailored Dynamics 365 Training

Each training session we conducted is tailored to the needs of the specific audience.

Before a session, we’ll work with stakeholders to determine what they want to achieve from training, the perceived knowledge gaps, and how the success of the session can be measured.

We then shape our training based on the nature of your Microsoft CRM or ERP setup and the job roles of the users we’ll be training.

At the end of Dynamics training, we’ll provide material that users can refer to based on the areas covered. We’ll process any user feedback to see if there are improvements that can be made your Microsoft Dynamics setup to assist your users.

...very knowledgeable and explained things very well, never too complicated so we could all understand

Professional & Friendly Training

Our consultants will support your organisation in its Dynamics 365 training goals - teaching you what you need to know and skipping what you don't. To discuss a training agenda, get in touch:

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Dynamics 365 Training For Management

When it comes to Microsoft Dynamics, it can be management that needs help. And given that data can be sensitive, it’s not always appropriate to ask more junior staff for help.

Microsoft Dynamics training for management can be conducted in groups or on a one-to-one basis, and refined to the areas of business that managers are responsible for. Training can be generalised or cover specific tasks, such as how to perform reporting from Microsoft Dynamics and how to review and process data.

Ongoing Dynamics Training & Support

Once a training session has been run, we can provide ongoing remote support for staff using Microsoft Dynamics.

This will allow them to submit any ‘how-to’ questions they may have, or get instructions on how to set up specific reports. Should their requirements change as their skills improve, we can assist with more advanced reports and dashboards.

For more information, visit our dedicated support page:

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About Akita Intelligent Solutions

We’re the trusted Microsoft CRM partner to organisations across the UK and internationally, delivering bespoke solutions in Microsoft Dynamics that meet the needs of the business.

With a 25 year heritage of digital success solutions, our consultants design, develop, manage and support Microsoft Dynamics setups for some of the leading organisations across the UK and internationally.

Our team of experts are experienced in creating Dynamics solutions that make a real difference to organisational growth. Their expertise is recognised not only by the customers we support but in Akita’s Microsoft Gold Partner status.