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What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a cloud-based application that brings together all of the required software functionality needed to successfully manage and monitor nearly every form of business operations.

Dynamics 365 functionality covers practically every job function and one of the biggest benefits is its ability to draw together data from all parts of an organisation. This allows you as the user to get a better view of how one area of operations impacts another, providing a much better picture of a business as a whole.

No matter what your industry, Dynamics 365 can help generate new efficiencies in the way you operate. It does this by acting as a central platform for all of your organisation’s key information. Dynamics also introduces uniform workflows and processes for all users to follow making day-to-day operations easier. To understand Dynamics 365 key features please watch the video.

Dynamics 365 Key Features

Whether configured as a CRM or ERP solution, Microsoft Dynamics 365  is the perfect business solution for the following reasons:

Professional – Serves organisations ranging in size from sole users to 100,000+ employees equally well

Longevity – Microsoft Dynamics has existed since 2001 and is now a mature and highly-tested platform

Cloud-hosted – It’s accessible on all devices in all locations, and won’t put a strain on your IT infrastructure

Secure – Hosted in Microsoft’s data centres, Dynamics 365 has security and reliability guaranteed

Scalable – Microsoft Dynamics 365 will grow with your business: add new modules, integrate software, add users and increase functionality as you need to

Unlike other CRM and ERP platforms, all areas of Microsoft Dynamics 365 are well tested and developed. This means it can provide as professional a solution for your sales department as your HR team. The uses of Microsoft Dynamics 365 can also be tailored to be a better fit for each department, thanks to the high level of customisation possible.

And with solutions such as Business Central, Dynamics 365 can be cheaper than you might think.

Solutions for every organisation

By choosing a Microsoft Dynamics 365 solution, you’ll be sure to get exactly what’s needed for your organisation.

Dynamics 365’s modular means that every installation can be tailored to your specifications and requirements. Just see our case studies for examples.

The next step

To start your journey, there are two broad uses of Dynamics 365 an organisation can consider. When you’ve decided, take a look at our solutions under those titles, or see solution by industry:

What is a Customer Relationship Management system?

A Customer Relationship Management (CRM) system is a central repository for business data, designed to enable organisations to communicate more effectively. It is a store of prospect and customer information, sales and account data and customer activity. Through the processes it introduces, a well-structured CRM can enhance the effectiveness of sales, marketing and customer service activities.

Akita delivers CRM solutions in Microsoft Dynamics 365.

What is an Enterprise Resource Planning system?

An Enterprise Resource Planning (ERP) system is a centralised platform for running all areas of a business. It integrates with and helps manage processes in sales, manufacturing, supply chain, resource and staff management, finance, operations and work flows. Because data from all areas of a business flow into one central place, it makes reporting and management of the entire business simpler and more transparent.

Akita develops ERP solutions in Microsoft Dynamics 365 Business Central and Microsoft Dynamics NAV.

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