Microsoft Power Platform Services

Yes. Our support extends beyond implementation to help organisations get long-term value from the Microsoft Power Platform. Whether you've developed Power Apps, automated processes with Power Automate, built dashboards in Power BI, or deployed Power Pages, we provide ongoing technical and strategic support to keep your solutions performing effectively.

Our services can include troubleshooting, enhancements, governance and security reviews, user support, training, performance optimisation, and the development of additional automations as your business requirements evolve. We can support existing Power Platform environments, including solutions built by other providers, helping ensure they remain secure, scalable and aligned with your business objectives.

Whether you need ad hoc assistance or a fully managed support arrangement, we can tailor our support to suit your organisation's requirements.

The cost of a Power Platform implementation varies depending on the complexity of your requirements, the number of users, integrations, data sources and governance needs. Simple Power Apps or workflow automation projects may be delivered quickly, while larger business-critical solutions involving multiple systems, environments and security requirements require more extensive planning and development. A discovery workshop is typically the best way to define scope, identify priorities and provide an accurate estimate:

Yes. A Power Platform consultant can assess your existing Power Apps, Power Automate flows and wider environment to identify performance issues, security risks, licensing inefficiencies and opportunities for improvement. Reviews often focus on application design, governance, scalability, user adoption and supportability, helping ensure your solutions continue to deliver value as your business evolves.

level of support required, and whether you need assistance with troubleshooting, enhancements, governance, or ongoing development. Rather than a one-size-fits-all package, many organisations choose a support arrangement that aligns with their usage, number of users and business-critical requirements.

At Akita, support can cover incident resolution, system monitoring, user assistance, change requests, performance optimisation and guidance on best practice. This enables organisations to maintain and enhance their Power Apps, Power Automate workflows and wider Power Platform solutions without needing extensive in-house expertise. For an accurate understanding of support options and costs, it's best to discuss your specific requirements with our Power Platform specialists:

No, not every organisation requires a dedicated Power Platform administrator, but as adoption increases, having clear ownership becomes increasingly important. An administrator helps manage security, licensing, environments, data policies and governance. Smaller organisations may assign these responsibilities to an existing IT team member, while larger organisations often benefit from a dedicated resource or managed service provider to maintain control and best practice. Akita can assist with this training if required.

Absolutely. Power Platform can transform spreadsheet-driven processes into secure, scalable business applications and automated workflows. Rather than relying on manual data entry, emailed spreadsheets and version control challenges, organisations can create Power Apps for data capture, Power Automate for workflow automation and Power BI for reporting. This improves accuracy, visibility and efficiency while reducing the risks associated with complex spreadsheets. Speak to us for examples:

Before migrating to Power Platform, it is important to understand the business process you are trying to improve rather than simply replicating existing tools. Organisations should review current workflows, identify pain points, assess data quality, define security and governance requirements, and prioritise outcomes. This preparation helps ensure the new solution delivers measurable business benefits and provides a strong foundation for future growth and automation. Akita's consultants will help your organisation prepare as part of any project.