Microsoft Dynamics 365 Consultancy Services
Strategy for Microsoft CRM development and adoption from our expert Dynamics 365 consultants
Elevate Your Operations With Help From Akita’s Microsoft Accredited Consultants
Unlock the full potential of Microsoft Dynamics 365 with expert consultancy services from Akita Intelligent Solutions.
Whether you’re implementing Dynamics 365 for the first time, expanding its capabilities or looking to optimise an existing deployment, our experienced consultants help you maximise your investment. We work closely with your organisation to understand your processes, challenges and objectives before recommending practical solutions that deliver measurable business value.
As a trusted Microsoft Solutions Partner, we help businesses streamline operations, improve customer engagement and create scalable platforms that support long-term growth.
Why Choose Dynamics 365 Consultancy?
Technology alone doesn’t transform a business. Success comes from aligning technology with people, processes and strategy.
Our Dynamics 365 consultancy services ensure your CRM and ERP solutions are designed around your organisation’s unique requirements. Rather than simply configuring software, we help you identify opportunities to improve efficiency, automate repetitive processes and create better experiences for both employees and customers.
Whether your organisation uses Business Central, Dynamics 365 Field Service, Dynamics 365 Sales, Dynamics 365 Customer Service, or the wider Microsoft ecosystem, our consultants ensure every recommendation supports your wider business objectives.
What Does Akita’s Dynamics 365 Consultancy Include?
Our consultancy services are designed to support organisations at every stage of their Dynamics 365 journey and across their wider technology stack. Our offering includes:
- Discovery workshops
- Business process mapping
- Requirements gathering
- Solution architecture
- Dynamics 365 implementation planning
- CRM and ERP optimisation
- Microsoft licensing advice
- Data migration strategy
We also support organisations to embrace wider technologies in their strategy, including Power Platform, Copilot, SharePoint and more.
Expert Microsoft Dynamics 365 Consultants UK
How Our Microsoft Dynamics 365 Consultancy Delivers Results
Adopting A Sales System
Assistance with moving your sales processes into a Microsoft Dynamics 365 platform.
CRM or ERP System Migration
Moving from third-party or legacy Microsoft solutions to Dynamics 365 or Business Central.
Finance Transformation
Strategising a move away from legacy accounting software to Business Central.
Power Platform Integration
Improving workflows and enhancing business intelligence from your Microsoft CRM or ERP system
Business Transformation
How Microsoft Dynamics 365 deployment can spearhead your wider business transformation plans.
Marketing Automation
How to deploy or migrate to Dynamics 365 Marketing and have it fully integrate with Dynamics 365 Sales or third-party CRM solution.
Expert Microsoft Dynamics 365 Consultants UK
Case Study: Microsoft Dynamics 365 Consultancy For UK High Street Retailer
Discover how we supported a major UK retailer with our Microsoft Dynamics consultancy services:
Read Case StudyOur Dynamics 365 Consultancy Process
Every successful Dynamics 365 project starts with a structured approach.
Our consultancy process typically includes:
Discovery
We take time to understand your organisation, existing systems, challenges and strategic objectives.
Business Process Review
We map your current processes to identify inefficiencies, bottlenecks and opportunities for automation.
'Day In The Life'
Aligning use cases to systems to understand processes and improvements.
Implementation Planning
We create a practical roadmap covering configuration, integrations, data migration and project milestones.
Strategy
Planning for how to align your Dynamics 365 systems and processes to known future requirements or growth plans.
Microsoft Dynamics 365 Consultancy UK
Experienced Dynamics 365 Consultants
Our consultants combine technical expertise with commercial understanding.
We don’t simply understand Dynamics 365—we understand how businesses operate.
By working closely with stakeholders across sales, customer service, finance and operations, we ensure Dynamics 365 supports real business outcomes rather than becoming another software implementation.
Our team has experience delivering consultancy across a wide range of industries, helping organisations modernise systems, improve customer engagement and support sustainable growth.
When Should You Engage a Dynamics 365 Consultant?
Many organisations assume consultancy is only required before implementation. In reality, consultancy can add value throughout the lifecycle of your Dynamics 365 environment.
You may benefit from consultancy if you are:
- Planning a new Dynamics 365 implementation
- Replacing an existing CRM or ERP platform
- Expanding into additional Dynamics 365 applications
- Integrating Microsoft Power Platform
- Migrating data from legacy systems
- Looking to improve user adoption
- Reviewing licensing and costs
- Experiencing poor system performance
- Preparing for Microsoft Copilot adoption
Even mature Dynamics environments often contain opportunities for automation, reporting improvements and process optimisation.
Microsoft Dynamics 365 Consultancy FAQ
How Can Dynamics 365 Consultant Benefit My Business?
A Dynamics 365 consultant analyses your business processes, recommends improvements and designs solutions that help you get the most from Microsoft's business applications.
What Does A Dynamics 365 Consultant Do?
Akita's Microsoft Dynamics 365 consultants design, implement, and customises the platform to align with an organisation’s processes across areas like sales, finance, and operations. They also provide strategic guidance, integration support, and ongoing optimisation to ensure the system delivers measurable business value.
Can Dynamics 365 Integrate With Wider Systems And Software?
Yes, Dynamics 365 offers indigenous integration with Microsoft 365 solutions such as Outlook, Teams and OneDrive as well as wider Microsoft solutions such as Linkedin. Akita can also assist with wider third-party application integrations such as MailChimp, Leadiro, Sage, Xero and many more. View more here:
View MoreWhat Customisation Is Available In Dynamics 365?
Dynamics 365 applications come out-of-the-box with best practice setups and processes for their function. But each application can be tailored to match your existing processes with a wide degree of customisation. Our Dynamics 365 consultancy service can ensure your Microsoft solution support your operations.
Which Dynamics 365 applications do you support?
We support the full Dynamics 365 ecosystem, including Sales, Customer Service, Business Central, Field Service, Marketing and the wider Microsoft Power Platform.
How Does Dynamics 365 Handle Data Security And Privacy?
Dynamics 365 data is stored in Microsoft’s cloud environment, with some of the world’s highest levels of data and platform security. Dynamics 365 hosting can easily be set to comply with GDPR.
How Quickly Can you Implement Dynamics 365 Within An Organisation?
Depending on the requirement, we can install Dynamics 365 and train an organisation in as little as five business days. View our CRM implementation packages for more:
View MoreWhat Support Services Do You Offer For Dynamics 365?
We offer both ad hoc and managed support services for Microsoft CRM and ERP systems. View more here:
View MoreWhat industries do you serve?
Our Dynamics 365 consultants have worked with a wide range of industries. However, we are particularly strong in manufacturing, field operations, facilities management, professional services, bioscience, and finance.
Why Organisations Choose Akita Intelligent Solutions
Our consultancy approach focuses on delivering measurable business outcomes rather than simply implementing technology.
Clients choose Akita because we provide:
- Experienced UK-based Dynamics 365 consultants
- Microsoft-certified expertise
- CRM and ERP knowledge
- Business-led consultancy
- Practical implementation advice
- Long-term support and optimisation
- Expertise across Dynamics 365, Business Central, Power Platform and Microsoft 365
By combining strategic consultancy with technical delivery, we help organisations maximise the value of their Microsoft investment.
Microsoft Dynamics 365 Consultancy Services UK
Get In Touch
Speak to our consultants today to discuss your requirements and discover how Dynamics 365 can support your organisation’s future growth.
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