Microsoft Dynamics 365 For Facilities Management
Integrated digital tools to manage people, assets and properties more intelligently.
Integrated digital tools to manage people, assets and properties more intelligently.
Akita delivers tailored Microsoft Dynamics 365 solutions specifically designed to meet the unique needs of facilities management providers.
Our platforms go beyond standard CRM and ERP capabilities, offering integrated tools that simplify maintenance scheduling, track asset lifecycles in real time, and enhance financial oversight.
With centralised data and process automation, we empower FM companies to streamline day-to-day operations, improve compliance, and deliver a consistently high standard of service.
Whether managing single-site portfolios or complex multi-site operations, our solutions provide the scalability and agility facilities managers need to boost service delivery, drive efficiency, and support long-term growth.
Dynamics 365 for Facilities Management
The Operational Challenges In Facilities Management
Facilities management providers often juggle multiple contracts, dispersed teams, and a diverse portfolio of properties—each with its own set of compliance requirements, scheduling pressures, and bespoke service demands. The complexity of managing these variables intensifies when operations rely on disconnected legacy systems or manually updated spreadsheets.
Without a unified view of assets, workforce activity, and service status, inefficiencies quickly surface. This leads to delays, reduced service quality, limited operational oversight, and escalating costs. Fragmented processes also hinder the ability to respond proactively to issues or capitalise on performance data.
To maintain service excellence and meet client expectations, FM organisations must adopt a connected and intelligent management solution: one that streamlines workflows, enhances real-time visibility, and supports data-driven decision-making at every level of the business. This is where Microsoft business applications can help.
Microsoft Software For Facilities Management
Dynamics 365 Field Service
• Real-time job scheduling with intelligent dispatching
• Mobile access to work orders, instructions and site history
• Asset and maintenance tracking
• Remote assist tools and automated reporting
• Customer satisfaction tracking and SLA compliance
Dynamics 365 Business Central
• Unified finance and operations management
• Contract billing and revenue recognition
• Vendor management and procurement workflows
• Resource planning and capacity management
• Inventory tracking across stores and mobile teams
Power Platform
• Automate manual processes such as work order creation, invoice generation or compliance workflows with Power Automate
• Develop custom apps for engineers, contractors or site access control – all accessible on mobile devices with Power Apps
• Visualise performance metrics across contracts, sites and teams to drive smarter, data-led decision making with Power BI
Transformational Benefits Of Dynamics 365 For FM
- Total operational oversight: Real-time insight across people, properties, and processes
- Connected workforce: Engineers and subcontractors can view, update and complete tasks on the move
- Better data, better decisions: Get actionable insights with Power BI dashboards and reporting
- Automation built-in: Reduce admin and manual processes with workflows across finance and service
- Scalable for growth: Whether you manage five buildings or five hundred, your system grows with you
Dynamics 365 for Facilities Management
Why Choose Akita For Facilities Management Transformation?
Akita Intelligent Solutions is a Microsoft Solutions Partner experienced in designing business systems for FM companies, estates departments and service subcontractors.
We understand the operational complexity of facilities management and how to use Microsoft technologies to make things simpler.
From multi-site scheduling to asset cost control and tenant case management, we deliver solutions that drive productivity and measurable ROI.
Whether you need a full Microsoft ERP and service delivery platform, or you’re integrating Field Service into existing systems, we’ll provide a tailored, scalable solution that drives efficiency.
Microsoft Dynamics 365 For Facilities Management
Let’s Talk Facilities Transformation
Explore how Akita can support your facilities management operation with smarter tools and connected insight. Contact us today for a demo or consultation around Business Central and Dynamics 365 for your organisation:
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