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Microsoft Dynamics 365 For Universities

Specialised CRM and ERP solutions for Universities and higher education providers

Give Students And Candidates A Better Experience With Dynamics 365

Akita is an advanced Dynamics 365 CRM and ERP partner, working with Universities and higher education providers across the UK to deliver bespoke solutions that improve their efficiency.

From managing complex administration to ensuring students receive personalised, supportive experiences, the demands on higher education institutions are ever-growing. We know that traditional systems are starting to fall behind, and don’t offer the functionality universities need to be optimal, leading to lower student engagement.

By integrating key aspects of university operations into a single, cohesive platform, Dynamics 365 empowers institutions to streamline processes, improve student outcomes, and make informed decisions that drive academic success.

Find out more about how Dynamics 365 could work for your operations:

Speak To One Of Our Experts

Discuss your requirements and find out how Dynamics 365 could cater to your specific needs:

What Are Benefits Of Dynamics 365 For Universities?

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Enhanced Student Engagement

Deliver personalised communication and support to a large number of individuals. By centralising key services such as counselling and financial aid, your students experience simple processes where they can easily access and utilise all the resources offered to them. Real-time data insights also help to monitor student wellbeing and academic progress, so action can be taken where needed and no individuals fly under your radar.

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Streamlined Administration

Automation is a key benefit that comes with Dynamics 365. By allowing your CRM or ERP system to handle routine tasks, you can free up time for staff to focus on more strategic initiatives rather that wasting time on manual data entry. Dynamics can simplify the admissions process by automating communications and tracking applications, ensuring a smoother experience for both prospective students and university staff.

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Data-Driven Decision Making

Dynamics 365 has the power to integrate all university data into one platform and deliver advanced analytics to help make both sense and use of it. Advanced analysis tools allow institutions to forecast trends and make informed decisions that support growth and improvement. Dynamics 365 also simplifies compliance and reporting, offering customisable tools to meet regulatory requirements.

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Flexible and Scalable Solutions

Dynamics 365 works on a module-based approach allowing universities to tailor the platform to their specific needs and not waste time and space on areas that aren’t relevant. Whether focused on enhancing student services, streamlining operations, or driving strategic growth, it can be customised accordingly. The scalable architecture ensures it can grow with your institution, adapting to evolving demands.

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Dynamics 365 For Universities

Read About How We Worked With A Top University In The East Of England

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Tailoring Dynamics 365 Setups For Enhance Operations

Whilst universities share common challenges, we understand that every one is unique, specialising in different areas with distinct priorities and values. Microsoft Dynamics 365 is a platform that can be granularly bespoke with highly customisable modules, interfaces, dashboards and functions.

Whether you’re looking to enhance student services, streamline administrative processes, or improve financial management, Dynamics 365’s unique setup allows you to implement only the features most relevant to your goals.

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Seamlessly integrating with existing systems, Dynamics 365 creates a unified solution that brings together all aspects of university management. By connecting previously disparate systems, it enables better collaboration and more informed decision-making across departments.

As your university evolves, Dynamics 365 scales with you. Its architecture is designed to support growth, whether you’re expanding your student base, adding new programs, or opening additional campuses. And additionally, cloud-based infrastructure provides access to critical systems and data from anywhere, at any time.

Discuss Your Requirements With An Expert

Get in touch to find out more about how Akita could tailor Dynamics 365 to fit into your processes:

Key Features Of Dynamics 365 For Universities

Student Relationship Management (SRM)

Manage the entire student lifecycle, from first engagement to alumni relationships, in one platform.

Enrolment And Admissions Management

Streamline the admissions process with automated application tracking and communication tools.

Finance And Budgeting

Oversee budgeting, tuition payments, and financial aid with integrated financial management tools.

Campus Operations Management

Optimise resource allocation, including lecture theatres, labs, and student accommodation.

Academic Program Management

Easily manage courses, faculty assignments, and curriculum planning for enhanced academic delivery.

Reporting And Compliance Tools

Generate accurate reports and ensure regulatory compliance with customisable analytics and reporting features.

FAQ: Dynamics 365 For Universities

Can Akita provide support for our Dynamics 365 environment?

We offer Dynamics 365 support for all setups, whether we were a part of the development process it or not. Our support can include everything from day-to-day assistance, all the way to extended development projects and new integrations.

How long does it take to implement Dynamics 365 at a university?

Dynamics 365 implementations vary in how long they take depending on the scope and complexity of the project. A basic implementation can take a few months, while more comprehensive setups may require six months or longer. The timeline includes planning, customisation, data migration, and staff training.

What are the ongoing costs associated with Dynamics 365 for universities?

Ongoing costs can vary depending on the modules and features your university uses, as well as the number of contracted users. Costs include licensing fees, time spent on technical development, and additional support services for how-to questions.

Can Dynamics 365 support multi-campus universities with diverse operational needs?

Yes, Dynamics 365 is designed to handle the complexities of multi-campus operations. It allows for centralised management while providing flexibility to address the unique needs of each campus.

What kind of user training is recommended for university staff?

It is recommended that university staff participate in both initial and ongoing training sessions tailored to their roles. Akita offer online tutorials, in-person workshops, and role-specific training to ensure all users are comfortable with the Dynamics 365 and understand every yearly update.

Can Dynamics 365 be used to improve alumni engagement?

Yes, Dynamics 365 includes tools for managing alumni relationships, enabling universities to track alumni engagement, manage communications, and support ongoing alumni initiatives.

Do we get discounted licensing as a higher education provider?

Yes, Microsoft offers discounted licensing for higher education institutions, making it more affordable to implement Dynamics 365 while still accessing its full range of features.

Akita IS Consultant

Working With Akita

Akita Intelligent Solutions is a top Microsoft Dynamics 365 development partner.

With over 20 years of experience working with Dynamics CRM and ERP solutions, as well as other business applications such as Power Platform and SharePoint, we’re well-equipped to provide bespoke solutions that streamline your operations.

Our offices are located in:

Kent – Unit 15, Nepicar House, Nepicar Park, London Rd, Wrotham, Sevenoaks TN15 7AF 

London – Tower 42, 25 Old Broad St, London EC2N 1HN

Leeds – 2 Wellington Pl, Leeds LS1 4AP

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Dynamics 365 For Universities

Get In Touch

Speak to a consultant to find out how Dynamics 365 could benefit your institution: