Microsoft Dynamics 365 Partner UK
Powering success with Microsoft CRM and transformation solutions
CRM Innovation That Fuels Success From An Experienced Dynamics 365 Partner
Supercharge your operations with Microsoft Dynamics 365 CRM solutions from Akita.
Based in London, Leeds and Kent, our consultants deliver Dynamics 365 implementations, consultancy and ongoing support to businesses of all sizes, helping UK organisations achieve a strong return on investment from day one. We’re a trusted Microsoft Solutions Partner and recognised as a Crown Commercial Supplier for Microsoft Dynamics 365 services, giving public sector and framework buyers added confidence in our credentials.
Microsoft Dynamics 365 gives your organisation the tools to automate time-consuming manual processes, create more efficient workflows and adopt a streamlined approach to operations — freeing your teams to focus on what matters most.
Alongside our Dynamics 365 expertise, our in-house capabilities span Power Platform, Copilot and the wider Microsoft 365 ecosystem, meaning we can deliver fully integrated solutions that address every aspect of your business needs.
Speak to one of our UK-based Dynamics 365 experts today:
Microsoft Dynamics 365 Partner UK
Business Functionality Within Microsoft Dynamics 365
Microsoft Dynamics 365 is built around a suite of modular CRM applications, each designed to manage a distinct area of your business — from sales pipeline and customer service through to field operations and marketing automation.
Organisations can implement one module or several, with each application working seamlessly alongside the others and integrating natively with Microsoft 365, Teams and Power Platform.
As an experienced UK Dynamics 365 partner, Akita implements and supports the full range of applications:
Dynamics 365 Field Service
Smarter scheduling and better agent support with Dynamics 365 Field Service
Dynamics 365 Sales
Manage enquiries and customers at scale with Dynamics 365 Sales
Dynamics 365 Customer Service
Personal customer service assistance at scale with Dynamics 365 Customer Service
Dynamics 365 Project Operations
Plan, monitor and collaborate on projects with Dynamics 365 Project Operations
Dynamics 365 Customer Insights (Marketing)
Deliver effective marketing automation and track ROI with Dynamics 365 Customer Insights
Microsoft Dynamics 365 Partner UK
Why Implement Dynamics 365 In Your Business?
Most CRM platforms force you to work around their limitations. Dynamics 365 is different — it’s built to fit the way your business already operates, not the other way around.
Each application is modular and purpose-built, covering sales, marketing, field service, customer service, warehousing and project management. You implement what you need, when you need it, and scale as your organisation grows — without paying for functionality that isn’t relevant to you.
A platform that works the way you do
Workflows, data structures, dashboards, security roles and automations can all be configured to reflect your existing processes and approval paths. Whether your teams operate independently or need to collaborate across departments, Dynamics 365 can be deployed as a standalone application or a fully unified platform — giving you richer business intelligence and a clearer picture of performance across the organisation.
Connected to the tools your teams already use
Because Dynamics 365 sits within the Microsoft ecosystem, it integrates natively with Outlook, Teams, SharePoint and Power Platform — as well as third-party applications like finance and marketing automation tools. The result is a single source of truth across your business: less manual effort, fewer errors, and more time spent on work that actually moves the needle.
See how organisations across the UK are putting these capabilities to work:
Our WorkMicrosoft Dynamics 365 Partner UK
Benefits Of Microsoft Dynamics 365 For Operations
When your data lives in spreadsheets, inboxes and disconnected systems, decisions slow down, errors creep in, and opportunities get missed. Dynamics 365 solves this by bringing your operations onto a single, centralised platform — standardising how your teams work and giving leadership a clear, real-time view of the business.
Faster processes. Better decisions.
With one platform and one way of working, processes that once took hours take minutes. Reporting becomes straightforward rather than a manual exercise in pulling data from multiple sources. Patterns and trends that were previously invisible become clear — allowing you to adapt, optimise and act with confidence.
One version of the truth
Whether it’s an up-to-the-minute sales pipeline, a complete history of customer service interactions, or live operational data from the field, every team is working from the same accurate information. No more conflicting spreadsheets. No more chasing colleagues for updates.
Teams that actually work together
Dynamics 365 breaks down the silos that slow businesses down. Sales, marketing, service and operations teams gain instant access to shared data and reporting — from the office or on the go. The result is smarter customer engagements, faster response times, and a workforce that spends less time on admin and more time on impact.
Ready to see what Dynamics 365 could do for your organisation?
Let's ChatMicrosoft Dynamics 365 Partner UK
Why Choose Akita As Your Dynamics 365 Partner?
As a Microsoft Solutions Partner , Akita helps organisations implement, customise and support Dynamics 365 solutions that deliver measurable business outcomes.
Our consultants work closely with you to understand your processes, configure the platform around your requirements and ensure a smooth implementation from discovery and data migration through to user training and ongoing support.
Unlike many providers, we combine Dynamics 365 expertise with wider Microsoft capabilities, including Microsoft 365, Power Platform, Azure and cyber security, enabling us to deliver fully integrated business solutions.
With experience across sectors including manufacturing, construction, facilities management and professional services, we provide practical guidance, tailored solutions and long-term support to help your organisation maximise its investment in Dynamics 365.
90 +
Projects Completed
40
Industries supported
6
Territories and counting
Microsoft Dynamics 365 Partner UK
Our Microsoft Dynamics 365 Services
Whether you’re implementing Dynamics 365 for the first time or looking to get more from an existing deployment, Akita delivers end-to-end consultancy, implementation and support — built around your business, not a generic template.
Our UK-based consultants embed with your team to understand how your organisation really works. From there, we configure and deploy Dynamics 365 to drive genuine productivity gains, streamline your operations and deliver a measurable return on investment — not just a system that’s technically live.
We take a partnership approach across every stage of your Dynamics 365 journey. That means strategic planning and solution design, smooth implementation and data migration, user training and adoption, and ongoing optimisation once you’re up and running. No handoff to a helpdesk. No disappearing act after go-live.
Whatever stage you’re at, we’ll help you get — and stay — ahead.
Microsoft Dynamics 365 Partner UK
Our Wider Microsoft Capabilities
As Microsoft experts, we often undertake Dynamics 365 projects that combine multiple solutions such as Microsoft ERP, SharePoint and Power Platform.
Find out more about our wider capabilities:
Business Central
Tools for simplifying finance and operations management, as well as increasing workplace productivity
SharePoint
Centralised data management, company communication sites and automation solutions
Power Pages
Provide users with an interactive, simple and intuitive interface to engage with your business
Power BI
Advanced data visualisations tools for enhanced processing and reporting
A UK-based Dynamics 365 partner, we’re ready to deliver solutions that transform operations.
With a team of experienced CRM and ERP consultants – as well as wider Microsoft, AI and cloud experts – we undertake both packaged deployments and custom development and expansion work.
We operate across the UK, supporting organisations from the following locations:
London: Tower 42, 25 Old Broad Street, London EC2N 1HN
Kent: Unit 15 Nepicar Park, London Road, Wrotham, Kent, TN15 7AF
Leeds: 2 Wellington Place, Leeds LS1 4AP
We’re also fully equipped to deliver all necessary wrap-around services, including consultancy, licensing and support.
To discuss Microsoft Dynamics CRM or ERP solutions, please get in touch:
Microsoft Dynamics 365 Partner UK
Get In Touch
To discuss Dynamics 365 with our expert Microsoft consultants, email info@akitais.com or click below to get in touch:
