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Kent’s manufacturing sector has evolved rapidly over the past decade. Firms that once operated on paper-based management, separate finance systems, or disconnected shop-floor tooling now face a more complex landscape: tighter margins, rising material costs, workforce shortages, and customer demand for faster, more transparent fulfilment.
Commercial HVAC and mechanical building services firms are increasingly being judged not just on response times, but on the consistency, transparency, and profitability of long-term service delivery. As reactive callouts give way to contract-backed service models, operational maturity and commercial control have become the primary differentiators between contractors who scale — and those who plateau.
IoT-powered field service management is increasingly critical for service-driven businesses that want to move from reactive break-fix workflows to proactive, data-driven operations.
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