Feedback
Discover how we maintain a high level of service for our customers.
Providing excellent customer service is Akita’s priority. If you encounter an issue or have a specific concern, please don’t hesitate to contact us directly by calling 0330 058 8000 or emailing feedback@akitais.com
We also encourage you to share your immediate feedback on any aspect of your experience by clicking the icons below:
How was your experience today?
This feedback is shared with our quality assurance team
This feedback is valuable and is reviewed by our team. It provides insights that are shared with senior management to help us understand what we’re doing well and where we can improve. We believe all feedback, positive or negative, helps us serve our customers better.
Our directors review all feedback regularly to identify areas for improvement and ensure overall customer satisfaction.
