Leading UK Dynamics Support Partner

Akita’s expert consultants provide Dynamics support to organisations across the UK and internationally.

Whether acting as the sole support provider, or assisting in-house CRM and ERP professionals, our Dynamics support service takes care of both day-to-day support and wider Dynamics and Power Platform requirements.

To get a quote for our Dynamics support managed service, please get in touch:

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Microsoft Dynamics Support Managed Service

We talk about our Dynamics support as a managed service as it goes much further than simple Microsoft Dynamics break/fix support.

We operate a proactive Microsoft Dynamics helpdesk, resolving all types of Microsoft Dynamics and Power Platform issues.

We also answer any ‘how-to’ questions, instructing users on how to get the information they need from Dynamics

Requests can be logged via email, phone or via our dedicated customer portal, and are dealt with by our team of Microsoft-accredited consultants to strict SLAs.

So if you’re looking for Microsoft Dynamics expertise you can rely on, contact us:

 

 

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Microsoft Dynamics Banked Time

Alongside support, our Microsoft Dynamics support plan provides banked time that can also be used to access our consultants for whatever Dynamics-related tasks you require. Our services include:

  • Development work
  • Larger support tasks
  • Training – from general user guidance to specialist management requirements
  • Power BI report creation
  • Power Apps & Power Automate changes
  • Consultancy
  • Project planning

Banked time is drawn down in 30-minute increments. So whatever the requirement, you can get it dealt with without worrying about burning hours on small tasks.

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Exceptional response times, proactive in delivering solutions

Barry, CRM & Database Marketing Manager

Professional Dynamics Support & Development

Organisations of all sizes use our Dynamics support managed service. Discover how it benefits a major UK university in our case study.

Case Study

Choosing Akita For Dynamics Support

Our Dynamics support plans and managed service is utilised by organisations ranging from SMEs to the FTSE 250 to provide break/fix assistance and undertake projects in a cost-effective way.

Our support managed service provides the following benefits:

  • Guaranteed support response within two hours inside of contracted hours.
  • Support for Power Platforms as well as Microsoft Dynamics.
  • Microsoft CSP Tier 1 status for fast-track Microsoft assistance if needed.
  • Support delivered by Microsoft-accredited Dynamics professionals.
  • Broad industry expertise.
  • Covers legacy versions of Microsoft Dynamics as well (with consultancy on how to upgrade if desired).

To discuss our Dynamics support managed service for your organisation, please get in touch: