About the Role

As a Junior SharePoint Consultant at Akita IS, you will:

  • Provide valuable project support to the Consultants and Developers within the Akita IS team, as they deliver bespoke solutions using the product portfolio, primarily SharePoint and the Power Platform.
  • Assist as necessary with project delivery to include assigned aspects of:
    • Design and customisation.
    • Project write-ups.
    • Data migration.
    • Monitoring and updating in line with the contract of service.
  • Provide assistance, when required, for the Akita IS helpdesk, delivering outstanding customer service to external customers.
  • Recognise and develop opportunities for new and existing customers, adding value to their business through efficient and cost-effective solutions.
  • Provide assistance fielding support tickets on behalf of Akita IS by reviewing, assessing, and allocating tasks received through the Helpdesk.
  • Communicate clearly and effectively with internal and external stakeholders, demonstrating the values of Akita IS through the highest standards of professional conduct.
  • Fulfil other duties, in line with business needs.

Core Skills

  • Educated to degree level
  • An understanding of core Microsoft products, including Office 365
  • Being able to work well both in a team or independently as required
  • An awareness of project management and an ability to multitask.
  • Analytical and creative thinking skills to help customers solve business challenges
  • Ability to present yourself in a professional manner

Desirable Skills and Experience

  • A good understanding of web-based software and relational databases
  • Previous experience in a customer support-based role
  • Previous experience with Microsoft business software

Person Specification

The successful candidate must demonstrate:

  • A logical, methodical approach to the task at hand, with strong attention to detail.
  • Excellent documentation and communication skills.
  • A personable nature.
  • A history of being a proven self-starter.

To apply for the role, please submit your CV detailing via our recruitment portal:


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