Akita create bespoke solutions using technologies including Microsoft Dynamics, SharePoint, Business Central and Power Platforms.  We are now looking for a new Junior SharePoint Consultant to join our team at our Kent office.

As a Junior SharePoint Consultant at Akita, you will:

  • Provide valuable project support to the Consultants and Developers within the Akita IS team, as they deliver bespoke solutions using the product portfolio, primarily SharePoint and the Power Platform.
  • Assist as necessary with project delivery, to include assigned aspects of:
    • Design and customisation.
    • Project write-ups.
    • Data migration.
    • Monitoring and updating in line with the contract of service.
  • Communicate clearly, effectively, and confidently with internal and external stakeholders, demonstrating the values of Akita IS through the highest standards of professional conduct.
  • Recognise and develop opportunities for new and existing customers, adding value to their business through efficient and cost-effective solutions.
  • Provide assistance, when required, for the Akita IS helpdesk, delivering outstanding customer service to external customers.
  • Provide assistance fielding support tickets on behalf of Akita IS by reviewing, assessing, and allocating tasks received through the Helpdesk.
  • Fulfil other duties, in line with business needs.

CORE SKILLS

  • An understanding of core Microsoft products, including Office 365
  • Being able to work well both in a team or independently as required.
  • An awareness of project management and an ability to multitask.
  • Analytical and creative thinking skills to help customers solve business challenges.
  • Ability to present yourself in a confident and professional manner.

DESIRABLE SKILLS & EXPERIENCE

  • A good understanding of web-based software and relational databases.
  • Previous experience in a customer support-based role.
  • Previous experience with Microsoft business software.

PERSON SPECIFICATION

The successful candidate will demonstrate:

  • A logical, methodical approach to the task at hand, with strong attention to detail.
  • Excellent documentation and communication skills.
  • A personable nature.
  • A history of being a proven self-starter.
Salary: Dependent on qualifications and skills
Start date: ASAP
Contract type: Permanent
Hours: 42.5 hours per week
Shift times: 08:45 - 17:15
Holiday entitlement: 32 days, rising to 38 days subject to terms after 3 years’

continuous service (including 8 bank holidays)

Sick pay: Contractual sick pay commences after 6 months continuous employment (terms apply)

To apply, please submit your details via our portal:

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